Corebridge FinancialReviews of corebridgefinancial.com

Surrendered three different annuities via financial advisor and received zero confirmation (email or US mail) from Corebridge. This is very disturbing, as this could’ve been nefarious transactions. The reason I was surrendering the annuities, as they were earning basically nothing and eating up the expenses. How in the world does a corporation operate this way?

I wish there was an option of 0 stars. This pathetic company is basically refusing to let me cash out my policy. They only accept fax, and if there a mistake on your fax, they wait two or three weeks before they let you know. I’m on my fourth fax now, and still they find things in the fax to deny my claim. I seem to refuse my request to close this account. I’m sick of this.

Not only did my rollover not go through, but the customer service was generally not helpful. Ultimately, they sent me a letter, but the letter had MY FULL SOCIAL on the envelope instead of my name, visible to the public. After two calls and an email they agreed to send me an "apology letter" and not do it again, but no offer of credit monitoring, though I requested credit monitoring several times.

I have talked to MANY customer service people. (Started January 21, 2026). All have been nice and many helpful. BUT..... I still do not have my payment. Each call they try to tell me a form is not readable. I have resent and verified with the agent on the phone that they have a readable form. I have talked to 2 "managers" and both say they have all they need. I am worried after looking here at so many poor reviews, that today's manager is just another person putting me off. He said 'because it's a holiday weekend' it will be delayed. I begged they complete it today, but he said I would have money by the 19th. As I have been given the same 'give us 5 days' from the last 2 people I talked to, I will be shocked if next week I actually do get my payment. Fingers crossed . Will upgrade/downgrade review if I do/do not actually get paid. I am EXTREMELY happy to say that I did receive my money. I was told by RIO, the last manager I spoke with, that I would get it on Thursday. Well, it cam TUESDAY. Took a lot of calls , but I am thrilled I was successful.

Don't Trust them with your retirement! I had a retirement account through my previous employer managed by Corebridge. It has taken me 9 months to get them to transfer my money to a new IRA. Delay after delay, doing the same paperwork 3 times, and overall ineptness.

Hell!! My 403 b retirement policy was transferred to this company by AIG without any information to me. I got a letter that they can;t reach me at my email what is rare because I have not received anything. I called them and i',m told I have to pay 15%!!! in fees annually while not making any money on the account to maintain the account what is super high. I'm trying to close it and I keep being moved around. It looks like a scam!!

THE WORST customer service!!!! On hold for over 30 minutes to be transferred twice, neither spoke English, neither could assist with the form I have a question about. The lady was rude and hung up on me. I then received a call back and it rang once. GET YOU MONEY OUT AND RUN!!! It should not be this difficult to roll MY MONEY over!!!!!!!!!!!!

Stay away from this company! They charged me monthly without my authorization through automatic draft that was established on a previous (expired) policy. And refused to refund the money after I found it out.