Corebridge FinancialReviews of corebridgefinancial.com

I have been with this corebridge financial for over 10 years. Today, they sent me an email saying someone has withdrawal all my money. I tried call to see how that could be and they said they are not able to access my account. I am here going crazy. How reckless are they they let someone else withdrawal my money. I am now waiting for a mail to be delivered to my home (AS IF WE LIVE IN THE 1800'S) just so they can access my account. Everyone in the company is just incompetence and don't know what they are doing. My advice - RUN, YOUR RETIREMENT MONEY IS NOT SAFE AT COREBRIDGE FINANCIAL.

Corebridge Financial has great consumer service.

HORRIBLE experience. My husband died and left my kids his retirement money. I have spent almost a year trying to get this resolved and not one person is helpful on the phone. I finally got the checks back in December but went to cash them and turns out they voided them for no reason!! Every time I call I get a different person who has no record of the last time I called. They say they will pass on my request but nothing ever gets done. All I need are the checks to be reissued. A very simple request!!! and I’m still waiting… horrible customer service. I’m convinced this place is a scam.

I called them because my tax documents were done incorrectly. The first time I called, I thought it was handled. After two weeks, nothing was changed, and I cannot resubmit my tax documents without a corrected form. I called the company and was put on hold for 52 minutes and no one checked back on me. Even when I was released from hold, I was immediately put back on hold without someone dialoguing with me to tell me they were still working on it. I eventually hung up and called back and got another service person. She had told me that she read the notes and that there was nothing submitted by the last person that I spoke with that indicated that my tax form was going to be fixed. She told me she would handle it. At this point it has not been done. We are now four days away from tax day… And I have received no response from Corbridge. I am planning on moving my money to a different company. This is the worst service I’ve ever received. And I’m not really sure how to get what I need, but I should receive a refund with this updated tax form. So I’m at a standstill as far as what I need to do.

Update: After this review was done Alex from Corebridge reached out and completely corrected and expedited the funds. She was very professional and sympathetic to the situation and made this part of the experience better. Thank you Alex for seeing this matter through for my little family!! Absolutely horrible experience so far. This life insurance plan was taken out 25 years ago two plans one for me and one for my husband, we have since divorced but I still remain as beneficiary and now also executor of his estate. This process was started shortly after his passing in January, we have yet to receive the insurance funds, stating that since now I am ex spouse which in Rhode Island should not matter since it is not a revocable state. So my children and I are left with the loss of a loved one at a young age and all the debt that goes along with it, if I knew then what I know now I would never trust this company to provide this service. Extremely heartbroken and stressed is an understatement.

I highly recommend Corebridge Financial if your a new agent like I am, their process to get appointed with my new company was fast and seamlessly smooth.

I do not think there is a less helpful or trustworthy financial company in existence. I trust Bernie Madoff 100x more with my money than this company. They have offshored their entire help line which makes the responses to questions regarding the taxable impacts of account actions incredibly unreliable. You can call in and speak to 4 different people and get 4 different answers. Dealing with a family estate issue involving 2 different family members already makes this a difficult phone call to make. When all you want is to be able to trust the information you are given is correct in process and the taxable impact they don’t even help at the surface level. The questions are not even tax advice questions. It is simply what tax documents am I to receive and needing ending year balance to calculate an RMD. They tell us as the beneficiary we cannot request this. They then tell the person as executor they cannot request this. Lincoln Financial/American General Life truly need to reevaluate the way they choose to do business. There is a reason they are at 1.7 stars. This company should loose its ability to take custody or hold clients funds.

Best and help ful