Corebridge FinancialReviews of corebridgefinancial.com

This company has been nothing more than a nightmare to deal with. I have been trying to close my account out for 8 months now. The customer service is horrible and the phone system they use is no better. You can't hear them when they are talking to you because the phone goes in and out. If you tell them you cant hear they will transfer you to someone else and request you to re-verify everything just so you can have trouble hearing them too. Horrible company and I do not recommend any person to sign up or let them handle anything of yours. They make it so complicated to do simple things that you just want to throw your hands in the air and say never mind I don't want you to give me my money.

I dislike the wait time of processing the initial request to write under Corebridge. I submitted my request on April 6th 2026 and still have not gotten my writing number or code to write polices with Corebridge BUT I have gotten two request to do these surveys which is weird because it says welcome to Corebridge but the most important information has not been communicated with me and that's my writing code/number.

I am in the middle of trying to file a claim for Insurance on a Trust Account in the name of our mother who passed away over 5 months ago. It has been nothing less than a nightmare, from speaking with people overseas, spending countless $$ on overnight documentation when after the umpteenth call I could have just faxed them. I have also been told that documentation has been mailed to my address, re-verified my address yet still never received any mail from the company. I'm going straight to corporate in Houston as this is getting old and holding up my final settlement of her estate. I'm ashamed that his company is from my hometown.

Describing the attempts to obtain information or work with claims from this company more than deplorable. If there is any way to avoid it, do so. IF there is ANY type of complication contemplate legal intervention at the outset.

I’ve spent weeks trying to roll my IRA from corebridge. This should have been a very easy process, rolling a IRA to an another IRA. Customer service is horrible! Every time I call I get a different excuse as to the hold up. Representatives are rude. I’ve been told 3x’s someone will call me back and not 1 returned call. BEWARE of this agency!

it was very good

Exhausting trying to deal with their retirement account services. Comparing their customer service to the DMV or IRS is an insult to the DMV and the IRS. Wait times are ridiculous and staff are very unhelpful. Not sure why any employer would want to contract with a provider with such poor customer service.

I have been with corebridge for 2yrs I made a request for a loan against my cash building life policy on March 13th. I was told they mailed check to my home address on March 21 and to wait 10 business day. I did that the check never came, I called and spoke to a supervisor about it and requested a direct deposit, he took my bank information and told me it would be in there in 5 days. Which h would have been last Friday and it absolutely was not. I called back that Friday and the lady told me it takes 8 days not 5 and it should be here tomorrow 4/15 so if its not in there I am done talking and calling its time for my attorney to get involved this is absolutely a breach of contract because im done talking I will go as high as I can including insurance commissioner