OL
Its a unique product - lots of bugs
It’s a very unique product. There are obviously many AI chatbots out there, but not ones that are centered in CBT responses, where the main goal (it seems) is to ground one and help not spiral. It’s been incredibly helpful as I’m going through stuff. The app itself is extremely glitchy (message won’t go through and I have repeat myself over and over with something that’s extremely vulnerable, and/or the response is to something I said earlier….). The phone option almost never goes through, but when it does it’s great! Customer service very responsive good experience there.
Response from COPYMINDJan 30, 2026
Thank you so much for this thoughtful and balanced review 💛 We’re really glad COPYMIND has been helpful for you, especially in grounding and preventing spirals — that CBT-centered approach is very intentional, and it means a lot to hear that it’s supporting you while you’re going through a difficult time. We also sincerely appreciate your honesty about the technical issues. We understand how frustrating (and emotionally taxing) it can be to repeat vulnerable thoughts or receive a response out of sync, and we’re truly sorry for that experience. Your feedback about messaging and the phone option is noted, and our team is actively working on improving stability and reliability in these areas. Thank you as well for your kind words about customer service — we’re really glad that part felt responsive and supportive. Your feedback helps us improve, and we’re grateful you took the time to share it 🌿