CoolspodReviews of coolspod.com

Good work! Really like it

I would give this 0 stars if I could. NEVER order from this company. I had ordered some sweaters in November hoping they would be here in time for Christmas. I never got an email that they had shipped out so I emailed them saying I wanted a refund and no longer wanted the sweaters. This “Lily” chick emailed me saying they had just shipped out the day I emailed her. How convenient. So I waited for them and I used the tracking app but for some reason I could no longer track my items it wasn’t available. I emailed them so many times and there isn’t a phone number to call them on so I got no answer. Then I emailed “Lily” again and she got right back to me saying that they should be sitting at the post office. I checked so many times and I talked to the post office lady and she never got anything. I asked for a refund again and she never got back to me. I spent so much money on items I never received. This company is awful, don’t EVER order from here.

Excellent !!

This company has the best customer service I’ve experienced in at least the last 5 years. I ordered some custom door mats. Unfortunately, the print was a little messed up. I thought for sure that there was nothing to be done. Usually custom orders are final sales but, Lily at Coolspod was very kind when she addressed my concerns and reassured me that my FREE replacement will be up to par and delivered to my door at no cost to me. Mistakes happen; people are human but, Lily was accommodating and answered all my questions with a positive attitude and I left the conversation feeling better than I did when it started. Gold stars for Lily and Coolspod! I will definitely be ordering again soon!

I ordered 5 Christmas T-shirts in late November anticipating they would be here for Christmas. 4 arrived in time, the 5th arrived January 7th. I corresponded with your Customer Service person mid December. She suggested the missing one may have been lost in the mail and she would replace it at no cost after Christmas. So the one I received today could be the replacement or the lost one. I am delighted to receive it. Your customer service has been most helpful. They were prompt in replying to my concern each time I wrote. I have ordered 9 T shirts over the past year and have been very pleased with the quality of the shirt and the graphics on each and every one. They are colorful and descriptive.

I ordered a zip up sweatshirt for my grand daughter first week December. Sent multiple emails that weren't answered. Finally got it this week and the NASA sweatjacket says NAA! It sat in their quality control for weeks. Obviously this company doesn't care what the quality of their product is they just take your money. No phone number for customer service and no customer service through email. Do not trust that what you order will be what you get.If I could I would give them a zero!

Both my blankets where awesome thanks for your business

Great quality