CoolibarReviews of coolibar.com

They won’t let you post honest reviews on there site so I’ll post it everywhere else. Bought Two 12-18 month size in the spring (2019) for my then 3 month old baby it is now August and he has completely outgrown it. They’re not joking when they say keep activity to a minimum because of risk of over heating. I’m happy my baby had full coverage without having to use sunscreen, not happy with the fit/sizing, not happy that I would have to put it on right before swimming and then immediately take it off after swimming because my son would start sweating and over heating quickly. Love the concept, maybe work on a wicking material?

Make sure you read the refund policy before buying. At a family gathering I saw cousins wearing Coolibar. I went straight home and bought my own suit. Before purchasing, I read the reviews and saw that the suits tend to run on the larger size. So me being a 2X, I bought a 1X and it fit perfect. We went to my family reunion in Washington state and while swimming, the bottoms almost fell off my rear from the weight of the water. I contacted Coolibar to do an exchange, but they don't do returns once it's been worn. So, I wasted a lot of money on something I won't be able to wear again. As much as I love their clothing, I will never buy from them again unless they change their refund policy.

Beware Post Sales We had four separate problems with after sales service at coolibar (see earlier review), and were not given the ability to post our disappointment on coolibar's site directly. So we posted a few other places. Tracy, a coolibar customer service supervisor then took the case over and got all of these issues cleaned up pronto. We are VERY thankful to her personally in response to our asking for a supervisor and leaving her a voicemail. All that said, the company's service hasn't changed. A quick look at the reviews tells the story. If you want results with post-sales problems, I recommend you get a supervisor on the line pronto!

I am so disappointed. I took off the tags so I can not return this item. Beware they run BIG! I am 5' 1" and 93 lbs. I bought a size 2-4 shirt and should have known it was too big but stupidly threw the tag away before I tried it on! Live and learn. They do not have a good return policy at all. I'm returning the expensive shirt I bought for my husband because it is massive, and I have to pay return shipping. I'll never buy from them again.

I have bought a few items and I do like their clothing. However, I bought a ridiculously priced umbrella, thinking it was something special. I used it about 6 times when the button to put it up or down came off (presumably while I was walking with umbrella up). Because it’s past the 90 day return policy, I will not be refunded. Admittedly, it is over two years old. However, as I said, it was barely used. Hey Coolibar! Take a lesson from a Canadian company by checking out their return policy. Look up Mountain Equipment Co-op. “Backing” your goods for only 90 days is laughable!

As an Englishman who moved to Texas as an adult, I am in desperate need of sun protection, since I never became accustomed to such fierce sun exposure. Luckily for me, my Texan wife and Australian mother-in-law are both very aware of the dangers of over-exposure to harsh sunlight, and they introduced me to Coolibar products. To date, I have bought several tops (t-shirts, performance (athletic) tees, cycling jerseys and swim shirts), swim shorts and sun hats, and I'm very happy with everything I have bought. All of the orders I have placed were dispatched the next day, and received by me within 4 or 5 days. I have used Coolibar clothing to good effect on vacation in Cancun and Australia, and also on a Caribbean cruise, and they are my first-choice clothing whenever I intend to be outdoors for 20 minutes or more in the heat of Texas summer. Having Coolibar clothing allows me to be outside for extended periods without fear of becoming sunburned, which I cannot do comfortably in any other clothing. I have found no comparable products anywhere online, and will continue to buy all of my sun-protection clothing exclusively from Coolibar in the future.

I bought a shirt and a skorts online, attracted to their lovely pictures. The delivery was OK but the skorts I received was way too big. I ran a measuring tape around the waist and it was at least 2 inches larger than claimed on the website. Of course I sent it back to request for an exchange of size. They were slow in their email responses and despite waiting for 2 weeks, the exchanged goods never came. I sent a recent email to enquire on the exchange of goods and they never replied. Am tempted to ask for a refund. This is rather bad service for rather expensive clothing.

Ther is a fake coolibar website claimed to be registered in Austria/sSwitzerland, you pay and get nothing, even the delivery note is faked.