Coolibar offers sun protective clothing, UV protection swimwear, sun hats, and sunscreen that will help protect against the UV rays that cause skin cancer and sunburns.
Coolibar (coolibar.com) has 625 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Shelley G.
Items not received Can’t track order
Response from CoolibarAug 4, 2025
Thank you for reaching out! Please contact us via email at [email protected], or by phone at 1-888-703-7090 (US and Canada) or +1-844-793-3090 (International). We’re here to help!
Marion M.
Easy to order and shipping and delivery were fast and on time!
Response from CoolibarAug 4, 2025
Thank you for your feedback! We’re happy to hear the ordering process was smooth and your order arrived on time. We appreciate your support and hope you enjoy your purchase!
Barbara M.
The zip up sun protection hoodies are great. Size S fits well. I wish the prices would come down. I only buy during a sale.
Response from CoolibarAug 4, 2025
Thank you for your feedback! We’re so glad to hear you’re enjoying the zip-up sun protection hoodies and that the fit works well for you. We understand your thoughts on pricing and appreciate your support during our sales.
Nanci
Horrible customer service. I had to return 2 hats because they didn't fit. My order totaled $34. They refunded me $19 with the lame excuse that they had to charge me a return shipping label of $7.99 AND an initial order shipping label of $5.99. What??? Who charges for double shipping??? Will never order frm them again. Very BAD policy and customer service.
Response from CoolibarAug 4, 2025
Thank you for your feedback! We truly appreciate you taking the time to share your experience with us. Your input helps us improve and better serve our customers. If you have any additional concerns or would like to speak with someone directly, we invite you to reach out to our Customer Care Team. You can contact us via email at [email protected], or by phone at 1-888-703-7090 (US and Canada) or +1-844-793-3090 (International). We’re here to help!
james B.
The customer service is terrible. One of the shirts I bought shrunk in the wash. I raised this with Coolibar but could only get through to some Ai bot. I have had no reply despite chasing. No not use this company
Response from CoolibarAug 4, 2025
Thank you for your feedback! We truly appreciate you taking the time to share your experience with us. Your input helps us improve and better serve our customers. If you have any additional concerns or would like to speak with someone directly, we invite you to reach out to our Customer Care Team. You can contact us via email at [email protected], or by phone at 1-888-703-7090 (US and Canada) or +1-844-793-3090 (International). We’re here to help!
Anais G.
Les produits sont de bonne qualité, confortables, les matières sont agréables à porter. La livraison est soignée et rapide. Les équipes répondent rapidement aux courriers s il y a un problème et proposent des solutions. (Une fois un colis s est perdu, le sav a super bien géré.)
Response from CoolibarJul 23, 2025
Thank you very much for your feedback. We're delighted to hear that you enjoy the quality, comfort, and feel of our products. It's also great to know that the delivery and customer service met your expectations. Your trust means a lot to us.
Fred Y.
Good quality uv cloth and prompt delivery
Response from CoolibarJul 23, 2025
Thank you. We're glad to hear you're happy with the UV protection and quick delivery. Your support means a lot to us.
M from O.
I love the Coolibar cotton/bamboo fabric and the ease of washing. They are perfect travel-wear!
Response from CoolibarJul 23, 2025
Thank you for your kind words. We're so happy to hear you’re enjoying the cotton bamboo fabric and how easy it is to wash. It’s great to know our pieces are making travel more comfortable and sun safe for you.
