Pere Planas C.
Thank you very much for your…
Thank you very much for your efficiency. I am writing this email to acknowledge receipt of your replacement part and to commend your promptness and excellent service. Best regards.

COOLGEEK is a design-led lifestyle audio brand creating CD players, turntables, speakers, and modern audio objects for everyday living.We believe audio products should not only sound good, but also live beautifully in the spaces people call home. Our products are designed to be heard, seen, and lived with — combining sound, form, materials, and spatial design in a more considered way.Sound, Made for Space.
COOLGEEK (coolgeekaudio.com) has 50 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Pere Planas C.
Thank you very much for your efficiency. I am writing this email to acknowledge receipt of your replacement part and to commend your promptness and excellent service. Best regards.
Mr nicholas H.
It was a very good product but I was unlucky with a faulty one. However this was rectified quickly by a very good customer service team.
LAURENCE R.
J'ai eu un souci de commande avec eux et ils ont été réactif et m'ont remboursée. Merci encore pour cela entre autre chose je n'ai pas encore pu essayer mon acahat car c'est un cadeau futur :)
Michael
Gute und schnelle Kommunikation, der Service passt. Danke
John
Great product. CD player was exactly as promoted and looks so cool on the wall. Sinced up with my speakers and battery lasts a long time between charges. Customer service is also top notch. Great follow thru.
Judy R.
We had an initial issue with the first system they sent us. They asked for a video of the issue and I sent it to them. After some discussion they decided to send me a new one. It came a few days later and so far, no issues. Love it. Thanks
Kim H.
The VS-01 Vertical Turntable and M1 CD Player from CoolGeek (both Bluetooth) and absolutely amazing. They both easily connect to Bluetooth and have excellent quality sound. I know some people have queried the female voice that 'announces' "Phono Mode" but it is only a split second, and then she's done. It doesn't in any way detract from the quality units that they are. Shipping was quick and the communication from the Support Staff in Customer Care is next level..!! Especially Cici. All my emails were responded to very quickly and all my queries answered fully. I can't recommend them enough..!!!!! Kim (Perth, Western Australia)
hugh P.
Great looking and functioning CD player. Really like it. Mine was missing the front dust cover on arrival and too a few months and emails to get the replacement but they took care of it.