COOLGEEKReviews of coolgeekaudio.com

Response from COOLGEEKMar 9, 2026

Hi, Thank you so much for coming back to update your review! We are thrilled to hear that your CoolGeek player arrived safely, was well-packed, and that you’re already enjoying the music. :) We apologize for the confusion caused by the shipping carrier's tracking info. Logistics can sometimes be unpredictable, and we appreciate your patience while the player made its way to you. Regarding your feedback on the battery charger/power adapter: We understand your concern about the "flimsy" feel. To maintain the minimalist and portable nature of the M1, we opted for a lightweight design. However, please rest assured that the internal components meet all safety and performance standards. Since the player has an 8-hour battery life, as you noted, the charger is mainly for occasional top-ups, but we will certainly share this feedback with our product team for future improvements. It means a lot to us that you took the time to share your experience. Happy listening, and feel free to reach out if you need anything else! Best regards, Will CoolGeek Team