COOLGEEKCOOLGEEK is a design-led lifestyle audio brand creating CD players, turntables, speakers, and modern audio objects for everyday living.We believe audio products should not only sound good, but also live beautifully in the spaces people call home. Our products are designed to be heard, seen, and lived with — combining sound, form, materials, and spatial design in a more considered way.Sound, Made for Space.
COOLGEEK (coolgeekaudio.com) has 50 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Henry M.
Wow, just wow. Arrived relatively quickly. Yes shipped direct from China but still arrived to our remote location within 2 weeks. Unpacked, intuitive how to put together (didn’t even need to reference the manual). Easy pairing with Edifier speakers and listening to cd’s in less than 5 minutes. Blown away by design, sound. My ONLY complaint is acrylic cover should have a little tab to pull up, rather than using a thumb which will leave prints.
Valérie
Contact parfait, livraison parfaite, produit parfait ! Tout est parfait donc !!!
Nuno S.
Quero destacar o excelente serviço de assistência da COOLGEEK relativamente ao leitor de CD M1. Tive um problema com o aparelho e a forma como trataram de tudo foi simplesmente impecável — rápidos, atenciosos e sempre disponíveis. Foram realmente 5 estrelas na resolução do problema. Quanto ao produto, além de ter um design muito bonito e moderno, o som é espectacularmente bom. Superou claramente as minhas expectativas. Recomendo tanto o leitor COOLGEEK M1 como a marca pela qualidade e pelo apoio ao cliente!
DB
The customer service rep,CiCi C., made this one of the most pleasant experiences I've had with a company's customer support team. My purpose for reaching out was due to a missing item on my recent purchase.CiCi was expedient and affable with her communications from start to finish.The missing part arrivedin a timely fashion and I'll give her credit for that as well.
Richard H.
I received my CD player in a reasonable timeframe. Unfortunately the box was damaged in transit which damaged the frame. I reported this same day & received a reply to say the part would be replaced. The replacement part arrived very quickly with no issues. Overall experience was very good & couldn’t fault the service I received. Would recommend.
Thibault P.
Aside from the beautiful product I have to thank the customer service. The CD player we receive was struggling and making some glitching noise but CoolGeek react quickly and send a new one which worked perfeclty. Defintely would recommend it and think about it in case of a gift.
Maggie P.
Brilliant product, didn’t realise you would need an external speaker so I contacted customer service who were excellent. By the way it does tell you that an external speaker is needed in the blurb which I missed. Love the design, I bought it for that really.
Pere Planas C.
Thank you very much for your efficiency. I am writing this email to acknowledge receipt of your replacement part and to commend your promptness and excellent service. Best regards.
