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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

4,546 approved reviews, newest moderated first

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Janet S.
Mar 17, 2019
Great quality
Great quality, great price
Report
Sarah
Mar 16, 2019
Excellent company!
Great communication and excellent glasses everytime! They always work with me when I want to do an exchange, highly recommend.
Report
Keisha J.
Mar 16, 2019
Would definitely recommend and purchase…
I would purchase from this place again. Satisfied with my purchase...
Report
Bree
Mar 16, 2019
Very impressed
Easy to use and fast delivery. Great product at good prices. Very happy, will definitely use again and recommend to others.
Report
Majorie
Mar 16, 2019
Simply so happy.
Frame arrived very very fast to Sydney. I have the exact frame in black and wanted the brown/pink/white frame without lenses. It cost me so much less than what I paid for in Sydney. Couldn't be happier with my purchase. Shall recommend to my friends and family.
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Amber P.
Mar 15, 2019
Exactly the frame I needed
Exactly the frame I needed. Nothing broken. Good condition
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Patricia H.
Mar 15, 2019
I am very satisfied with the purchase…
I am very satisfied with the purchase made from cool frames. The quality and exactly the frames I wanted I recieved. They were mailed on time and they arrived safe. Thank you cool frames. Happy customer right here! :)
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Karl A.
Mar 15, 2019
Having sunglasses that are discontinued…
Having sunglasses that are discontinued on their website. Took forever to get back to me saying that the order has been cancelled when i could have got them elsewhere in the meantime. Very unprofessional
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