sara
Fine if you have the time
I use Coolframes to purchase Miraflex glasses for my 1 year old. I love the Miraflex frames, but they aren't generally carried in office. I have purchased frames from Coolframes twice. The first time I used my insurance. The price drop was immense, but the processing time (20 days to ship from time ordered) was too much. The second time I paid out of pocket, hoping to speed up the whole process. I ordered 15 days ago and the glasses still haven't shipped. The color we ordered was out of stock, but we weren't notified of this until I reached out for a processing update a week after they were ordered. Response time from business is great and customer reps are very nice. Their prices are fine, but the processing time (now forming a pattern) is a breaker for me. I will not be re-ordering from them.