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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

4,546 approved reviews, newest moderated first

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Wanda B.
Dec 4, 2020
Happy with product
Happy with product
Report
Alphonso F.
Dec 4, 2020
Great and quick
Great and quick
Report
Bain
Dec 4, 2020
Quick and adequate shipping...
Quick and adequate shipping... Sized right... Fits well...
Report
Ivbnhr
Dec 4, 2020
I’ll give two stars for the two pairs…
I’ll give two stars for the two pairs of frames I received. One order was on back order for two weeks...fast forward one month and still won’t be available for another 2 weeks, yet they are still available for purchase on their website. Called to cancel and mentioned you should take it off your website as it still says they are available...she disagreed, oh well, “it doesn’t really matter, I’ll just take my money back” I said, she must have gotten all bent out of shape because she hung up on me with little to no word! I called back to see if the return was initiated and the guy I talked to said no I don’t see that. So good frames decent prices...Customer service 👎🏻
Report
Craig S.
Dec 4, 2020
These frames are the great and have a…
These frames are the great and have a excellent price,
Report
Neaz A.
Dec 4, 2020
Order was on time price was good
Order was on time price was good
Report
Mir
Dec 4, 2020
Cheap and fast
I needed a replacement frame and I got a good price and fast shipping. Will purchase frames from here in the future.
Report
Larry S.
Dec 4, 2020
GREAT PRICE
Frames arrived in great shape. Fast delivery always kept me well informed. I bought two pair of frames. COLE HAAN makes quality frames I recommend them highly.
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