Thomas B.
I am very pleased with the service Cool…
I am very pleased with the service Cool Frames provided.
Response from Cool FramesNov 11, 2021
Thank you so much for your order and your review, enjoy your order. Lee W.

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Garden City, New York
Excellent
4,546 approved reviews, newest moderated first
Thomas B.
I am very pleased with the service Cool Frames provided.
Response from Cool FramesNov 11, 2021
Thank you so much for your order and your review, enjoy your order. Lee W.
Doron B.
I saw Lil Easy E son of Eazy E of NWA wearing the Versace glasses I purchased and I love them. Lots of compliments and truly dope shades. Cool Frame is the next big thing-DTB
Response from Cool FramesNov 11, 2021
Thank you so much for your order and your review, enjoy your order. Lee W.
Sam B.
Just poor performance all round really. Updated due to (kinda rude) reply, It's poor because the glasses ordered did not match the prescription I provided. Also don't publish private information on a public channel. SMH.
Response from Cool FramesNov 11, 2021
Than you for your order which we received on 08/02/2021and shipped out 4 days later to Canada from the US international post, it took 2 weeks to get to you. What is it that is poor about our performance? Canada has been very strict with incoming packages during the last year. If you have any issues please reach out to me directly and i will do my best to resolve. 888-293-4755 ext 506 Lee W.
Mark B.
I have ordered frames 3 or 4 times and the frames arrive quickly and of the same quality as you'd expect from an optician. However, you pay much less than from an optician.
Response from Cool FramesNov 11, 2021
Thank you so much for your order and your review, enjoy your order. Lee W.
S.T.
Recently purchased TB frame and the quality was very bad. The frames of the glasses were bent, so it was difficult to fit the lenses. It's still curved, so I feel dizzy when I wear glasses. I chosen Tom Brown frame instead of Cartier. I felt happy that i didn’t order Cartier.
LUIS M.
Keep up the good works.
Response from Cool FramesNov 11, 2021
Thank you so much for your order and your review, enjoy your order. Lee W.
Dan J.
Good service, quality work, good guarantee. Will get my next glasses from CoolFrames.com.
Response from Cool FramesNov 11, 2021
Thank you so much for your order and your review, enjoy your order. Lee W.
Robert L.
Twice now CoolFrames has had what I needed and shipping was prompt! Very happy with CoolFrames service!
Response from Cool FramesNov 11, 2021
Thank you so much for your order and your review, enjoy your order. Lee W.