shawn S.
Great job
Great job, thanks
Response from Cool FramesNov 11, 2021
Thank you so much for your order and your review, enjoy your order. Lee W.

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Garden City, New York
Excellent
4,546 approved reviews, newest moderated first
shawn S.
Great job, thanks
Response from Cool FramesNov 11, 2021
Thank you so much for your order and your review, enjoy your order. Lee W.
AMag
Ordered the wrong glasses at first but the exchange process was quick & easy. It was definitely worth the $10 restocking fee because the glasses were still about 40% cheaper than where I last purchased them (Pearl Vision).
Response from Cool FramesNov 11, 2021
Thank you so much for your order and your review, enjoy your order. Lee W.
J B.
Smooth and right on time.
Response from Cool FramesNov 11, 2021
Thank you so much for your order and your review, enjoy your order. Lee W.
EDWARD K.
Convenient, affordable and arrived quickly enough. Within one week. Was happy with the quality as well. I have since ordered another pair.
Response from Cool FramesNov 11, 2021
Thank you so much for your order and your review, enjoy your order. Lee W.
Roy B.
I bought the Versace frames. They are black rectangle and far Superior to any other frames are lenses I've had before..
Response from Cool FramesNov 16, 2021
Thank you for the order and for the review, enjoy the Versace frames. Lee W.
Karl W.
Fast service and the order was filled correctly.
Response from Cool FramesNov 11, 2021
Thank you so much for your order and your review, enjoy your order. Lee W.
GENESIS H.
My glasses are beautiful and perfect, the prescription +add ons are accurate. The ordering experience was easy, and the shipping timeline was also accurate to their chart. No complaints. However one thing to note, I went on vacation when my glasses got shipped, and the package was undeliverable because I needed to sign for delivery. So I had to go pick up the box at the post office after I got back, no biggie, but FYI
Response from Cool FramesNov 11, 2021
Thank you so much for your order and your review, enjoy your order. Lee W.
N. B.
Product came in good condition. Quality frames as chosen. I have questions about the prescription, but it's hard to reach a rep. My mediocre rating is due to the lack of availability and slow/or no customer service response. No one answers the phone, even at the proper bus. hours given.
Response from Cool FramesNov 11, 2021
Thank you for your order, please dial me directly and i will address any and all questions you may have. 888-293-4755 Ext 506 Lee W.