Cool FramesReviews of coolframes.com

I ordered. You shipped. What could be easier ?

Great fit and design at an amazing price! It took a couple of weeks to receive by mail !

I liked the shipping time was great and on time

My glasses arrived and the prescription was wrong. I could not read at all through the lower part of the glasses. I called customer service and got possibly the rudest customer service agent ever. She told me glasses are “non refundable” and “we didn’t do anything wrong” despite the fact that I couldn’t read. She told me to mark the lenses where my pupils are and send them back to be redone. I’m waiting to see what happens. But if I had known that they take a position that glasses are non refundable even when the prescription is screwed up, I never would have ordered from them.

Fantastic prices. Unbeatable selection. Great customer service.

Love the glasses and customer service!! We would definitely use cool frames.com again!

Good customer service, quick reply to my email. Quick service item shipped and received very quickly!! Thank you will order again for sure :)

Excellent great product!