At Concord Auto Protect we offer the highest quality vehicle coverage for all makes and models. Our award winning customer service and claims team is on hand 24/7 to help our customers get back on the road quickly and safely. Please feel free to call 1888-399-2811 or visit www.concordautoprotect.com to get a free quote.
Concord Auto Protect (concordautoprotect.com) has 385 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
concordautoprotect.com
Website
concordautoprotect.com
Category
Cars & Trucks
Location
King of Prussia, Pennsylvania
Listed on Five Star Index
2026
About these reviews
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The company replied to 4% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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SCAM SCAM SCAM , YOU WILL NEVER SEE A DIME BACK ON YOUR AUTO WARRANTY, I HAD TO PAY FULL PRICE TO GET MY CAR OUT OF THE SHOP , CALLED MULTIPLE TIMES WITH NO RESULTS...PENNSYLVANIA ATTORNEY GENERAL OFFICE PLEASE CALL THEM.
.800-441-2555
YA
Yousif A.
Fraud
Cancelled my warranty after one year, i was told i will get my refund after 4 weeks, no check after 4 weeks, i called them 4 times and i was told the check will be mailed next week, i have been waiting for almost three month and nothing showed up in the mail, lie after lie after lie, they put you on hold for two minutes acting they are checking on the refund status but i beileve now that is just an act, i am waiting one more week if the check don't arrive i am suing these suckers, do not buy a car warranty, period!
RI
Richard
LOW-LIFE LIARS AND THIEVES
Like others on here, I am due a refund. Every time I call they say they are putting the check in the mail. I have been calling for six months. The people that work there are low-life liars and thieves. I am now going to file a police report. I suggest you do the same. If they do not give you your money, call the police. Also, contact your congressman and ask them to investigate their business practices.
GT
GT
I submitted my claim for my 2020 Camaro…
I submitted my claim for my 2020 Camaro 2SS on Monday, 10-28-24, for a failed fuel pump. I was told they would pay the claim to my repair shop within 24 hours. On Wednesday, 10-30-24, I spoke with Harvey, who tried to sell me another warranty contract for $1600.00. I said, let’s see how Concord handles this claim first. Harvey said I my repair shop will have the approval email by the end of day. Again, Harvey, makes the same promise to pay on 10-31-24, and again on Friday, 11-01-24, to no avail. I discovered this morning that Concord Auto Protect is being sued by the Attorney Generals office as of June 2024. This company must be stopped, they are a scam.
TC
Tom C.
I canceled a contract on Jan 9th 2024
I canceled a contract on Jan 9th 2024. I am due a refund of 1450.00 . I have called every week since Jan 9th 2024 to get this refund. It is today October 23rd, 2024 and still have not received this refund. All I have received is lies and deflection and excuses and more lies. I strongly suggest that you avoid doing any business with this gaggle of thieves and liars.
JP
James P.
Still no word from Concord Auto Protect…
Still no word from Concord Auto Protect on the review I posted earlier. This is the worst company imaginable. They not only don't honor a warranty claim, but they will not even communicate whether they are covering it or not. They hang up on you, put you off, or promise a decision later in the afternoon (They did this to me at least 10 times) and you never hear anything back. The Attorney General on Philadelphia has a lawsuit going against them. If you have been victimized, please file a complaint and become part of the lawsuit. If you haven't heard, Car Shield just lost a suit for the same type of thing and had to pay a large amount back to consumers. Type "Philadelphia Attorney General, lawsuit against Concord Auto Protect" and you will get a form to fill out. Fight back. Do not let them keep your money!!!
NM
nicolas M.
concord auto protect stealed my money
Purchased a policy with concord auto protect in March 2024 for 1452 Dollars. Changed my mind 4 days after and asked for a full refund as per policy. No news and no refund. Those people are thieves. Stay away as much as you can.
JP
James P.
These guys took care of my claim
These guys took care of my claim. Very professional. Thanks Phil Baker