Betty Jane W.
Couldn’t be happier with my experience…
Couldn’t be happier with my experience with Companion Archive! The portrait of my sweet Coaley is absolutely beautiful and truly one of a kind. The quality and attention to detail exceeded my expectations, and it’s a piece I’ll treasure forever. When my portrait arrived, the frame had a slight bowing issue. I reached out, and Khreen was incredibly kind, responsive, and diligent in making things right. I was given the choice between a 50% refund or a reprinted replacement, and I chose the replacement. Khreen stayed in touch throughout the entire process and even checked in until my new portrait arrived to make sure everything was perfect. Outstanding customer service and a genuinely caring team make all the difference. I will absolutely be having the rest of my animals’ portraits made by Companion Archive. I highly recommend them!
Response from Companion ArchiveJul 16, 2026
Hi Betty Jane, thank you so much for your thoughtful review. ❤️ It means the world to us that Coaley's portrait is something you'll treasure forever. We're also grateful for your patience while we resolved the frame issue. Khreen will be so happy to hear your kind words! Knowing you felt supported throughout the process is exactly what we strive for. We can't wait to help honor the rest of your beloved animals with portraits you'll cherish just as much. Thank you again for your trust and recommendation!