Terri
I ordered pictures of our 3 dogs after…
I ordered pictures of our 3 dogs after seeing an ad on FB, & loved what they would look like. I showed my husband the proofs & he loved them too, but then said it would be too sad when 1 of them eventually passes away. So I contacted customer service to cancel the order & they refunded me & cancelled with no problem. AWESOME Customer Service
Response from Companion ArchiveSep 10, 2026
Thank you so much for sharing your experience, Terri! ❤️ We’re glad our team could make the cancellation and refund process easy and hassle-free. We completely understand your husband’s feelings, and we truly appreciate you giving us the opportunity to help. Wishing you and your three pups many more happy years together! 🐾💕




