RetailMeNotReviews of community.retailmenot.com

Just now editing my review of Retailmenot.com and revising the initial one star to five stars. Contacted customer service again, and this time, they responded with investigating the matter further. They reinstated my account and awarded the cash back that had been promised earlier in emails sent to me. Great service ! Thank you for taking care of me.

Spend a lot of time to find a valid coupon.

They love to tell me that my incident(s) are isolated. Implying that my acct is not important enough for them to address it. They claim that the stores are the ones that notifies them of the purchase. But that's false. They are relying on the ability track the purchase from the customer's end. They claim that they can't track the purchase. So you have to self-report it to them. But, it's highly likely that they are able to track the purchase, get their commission and tell the customer that they couldn't track it. Why else would they not want to help you solve this tracking issue? Their response is that it's an isolated incident. What company doesn't want to help customers access their website? A company that rather cheat the customers than pay them. Bitdefender keeps blocking the dealfinder extension. It's labeled as a suspicious connection with an unmatched certificate alerts.endorse.gg. Also, there was this one time that I reported a purchase for an item. This was my 2nd time purchasing this item. I returned the 1st purchase. Then days later, I bought it again and informed RMN about the purchase. About 2 days later, my RMN acct indicated that I returned the purchase. I never informed RMN about the purchase that I returned. So, how did they obtain knowledge of that purchase? It had nothing to do with them. I had to re-inform them of the purchase. All of this is not worth the minimal reward. RMN gained knowledge of a purchase that I did not share with them.

This is for their cashback system. Works great, and when I need help, customer service is very quick.

I didn't even subscribed. They've combined my email as name.surname(at)company.domen from my github account. This is not my email but I can read their letters because I have an access to "lost" folder (i.e. all emails sent to illegal.address(at)company.domen). I consider their letters as spam. I unsubscribed but they still send their letters to the address they think is mine.

They started the Cashback a few years back and it rolled out fine but it seems now they take the money and find a reasons not to pay the customer their fair share. Here's a few things: the phone line they have for years, never gets answered. After you appeal, they still tell you the same thing, without any further explanation. Meanwhile, they are getting paid by the merchants and running away with the money. Coupons are terrible these days. Don't even bother. There are much better cashback portals out there that actually pay out like Rakuten, Befrugal and much more. Rtmn is a scam and everyone should stay away. They will reply to this acting all innocent...

I'd like to know why I can receive an email at 8:04 pm with a code, but at 10:39 pm that code is useless. ONE usable code, even for something I would have on a bet, is better than one hundred codes that DO NOT WORK.

Best coupon site I have found. Highest percentage of relevant and working coupons. No, not all coupons work, but better than most sites. Cashback has worked every time (I'm in USA and not buying gift cards.)