RetailMeNot Reviews | Read Customer Reviews of community.retailmenot.com

RetailMeNot Reviews | Read Customer Reviews of community.retailmenot.com

RetailMeNot reviews

Showing 35 reviews with 3 stars · Clear filters

Valued S.
Oct 23, 2026
The amount of time pending items take…
The amount of time pending items take to verify is excessive
Response from RetailMeNotOct 23, 2026
Thank you for taking the time to share your feedback. We completely understand that waiting for cash back to verify can feel long, and we truly appreciate your patience. The pending period allows our partner retailers time to process transactions and report any order updates, returns, or cancellations. We hope to continue helping you save on future purchases!
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TNY
Oct 17, 2026
Too many glitches
Too many glitches
Response from RetailMeNotOct 19, 2026
We're sorry to hear about the glitches! We'd love to learn more about your experience if you have some examples, we're all ears. Please reach out at https://help.retailmenot.com/s/ so we can improve your experience!
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Valued S.
Oct 15, 2026
Would like to see only valid codes that…
Would like to see only valid codes that work and more stores included.
Response from RetailMeNotOct 15, 2026
Thanks for sharing your thoughts! We do our best to continuously test and validate every code, but offers can change quickly. For the most reliable, up-to-date discounts and the best savings, we recommend downloading our app!
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Tiffany
Oct 12, 2026
I use this site a lot & I haven’t…
I use this site a lot & I haven’t gotten all my rewards for some reason
Response from RetailMeNotOct 12, 2026
Hi Tiffany, we're sorry to hear you're missing some of your rewards! Please reach out to our support team directly with your account details so we can look into this and help get it sorted out for you. You can reach the team at https://help.retailmenot.com/s/
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nualum
Oct 11, 2026
This is a great service but…
This is a great service but unfortunately now the app signs you out and doesn't notify you, so if you run the app on a site and it says you get 2% back, for example, if you are not logged in you will not get that money. This did NOT used to be the case as we have used it for years with no problems until the last year. This seems scammy- do better, RetailMeNot.
Response from RetailMeNotOct 12, 2026
We're sorry to hear about this issue with staying logged in. Please reach out to our support team directly so we can look into this and help troubleshoot the app issue for you. They can be reached at https://help.retailmenot.com/s/
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Jgc
Oct 9, 2026
Good and the bad
I love retailmenot a lot when it comes to cashback; however, I am constantly logged out. I asked for help from customer service, but they advised the same stuff I already did. Uninstalled and changed my password. I wish there were a list of different stores/restaurants on there too. Some take longer on approval as well, but I have been using this app for years and will keep it.
Response from RetailMeNotOct 12, 2026
Thanks for the feedback and for being a loyal user! We've passed your thoughts along to our team to help improve the experience.
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Valued S.
Oct 6, 2026
I had two purchases I made using the…
I had two purchases I made using the link but only one got applied.
Response from RetailMeNotOct 7, 2026
We're sorry to hear that one of your purchases didn't track properly. Our care team will be happy to look into this for you! Please reach out to us directly at https://help.retailmenot.com/s/ with your order details so we can investigate and help get your cash back applied.
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Anonymous
Oct 1, 2026
Takes too long to recieve cash back
Takes too long to recieve cash back
Response from RetailMeNotOct 6, 2026
Thanks for the feedback! The waiting period allows time for any order changes or returns to process before cash back is finalized. We really appreciate your patience while we work with retailers to verify your rewards!
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