RetailMeNotReviews of community.retailmenot.com

Response from RetailMeNotOct 23, 2026

Thank you for your review and loyalty. We truly appreciate your patience, and we're sorry to hear you've experienced tracking issues with your cash back activations. To help ensure your cash back tracks smoothly every time, here are a few best practices: Disable Ad Blockers & Extension Conflicts: Turn off ad blockers, third-party coupon extensions, or VPNs, as these can block tracking cookies when using our offers. Start with a Fresh Shopping Trip: Click the activation link right before adding items to your cart and completing checkout in the same uninterrupted session. Check Browser Settings: Ensure third-party cookies and pop-ups are allowed for our site/app and the retailer's page. If you have a specific purchase that didn't track, please contact our support team. We'd be more than happy to assist you.

Response from RetailMeNotOct 20, 2026

Thank you so much for taking the time to share your feedback with us. We have reviewed your account regarding your purchase. Regrettably, we are unable to evaluate or issue any manual payouts for this transaction. As part of our process, we allow a 90-day window to report missing cashback. When a purchase is not reported within that timeframe, it limits our ability to validate the purchase. We also want to address your concerns regarding the funds. Please rest assured that when a purchase is not reported to us by a merchant, we do not receive commission. If the merchant does not track the purchase and provide the commission, we simply do not receive those funds. We appreciate your understanding of our policies and processes. If you have any further questions, please feel free to reach out to our support team directly.

Response from RetailMeNotOct 20, 2026

Thank you for taking the time to share your feedback. We sincerely apologize for the frustration you experienced while trying to redeem your rewards. We are glad we could assist you directly. We truly appreciate your patience, and we are happy we were able to resolve this for you!

Response from RetailMeNotOct 19, 2026

We appreciate your feedback! Our records show that your account actually has an available cash back balance ready to be redeemed, so you have indeed earned rewards with us. If you need any help cashing out, please reach out to our Care Team at https://help.retailmenot.com/s/ and we'd be happy to assist you!

Response from RetailMeNotOct 21, 2026

Thank you for your feedback. We’d love the opportunity to better understand your experience and see how we can make things right. Please feel free to reach out to us directly at https://help.retailmenot.com/s/ so we can discuss this further.

Response from RetailMeNotOct 19, 2026

We reached out on 10/15 to help get this resolved! If you still need assistance, please reply to our email and we will be more than happy to help you.

Response from RetailMeNotOct 12, 2026

Hi Amanda, we're sorry for the frustration. As an online company, we don't offer phone support, but you can reach our team at https://help.retailmenot.com/s/ and we'll get back to you within 24 hours to assist!

Response from RetailMeNotOct 12, 2026

Hi Daisy, thanks for following up! Our care team did receive your reply from earlier today and is currently reviewing it. We'll get back to you with an update as soon as possible!