RetailMeNotReviews of community.retailmenot.com

they will close your account if you earned a significant amount of Cashback. They will just tell you you've violated the terms and conditions, but when you ask about the violations, they will not tell you which specific terms you've violated, your account will be closed and all cash back will be reversed. Simply stay away and look for other Cashback options.

I had been using RMN for years for coupon codes. Finally, I decided to give the app a go and try their cash back program. Through my confusion with the process - apparently I placed an order through the wrong browser tab - RMN suspended me from the program without notification, and when I inquired, they had the audacity to more or less accuse me of suspicious activity during a “security review.” Wow. I erroneously placed an order, and now I’m a security threat? This is not how you do business, by belittling and accusing an average user of something so offensive. No doubt the most infuriating online experience I’ve ever had.

Suckered in with a fake coupon! Clicked through and followed directions, but it didn't work. The company that the coupon was supposed to be for confirmed that it was a fake and the site that claimed to be offering a coupon for them was lying to generate traffic for themselves. Fraudulent business practice. I have screenshots and a chat transcript from the company confirming that RetailMeNot is making fraudulent offers for their company that do not exist and that they do not authorize.

The only show the current month for rewards and wipe the previous months clean so you can't find your rewards. Didn't honor all the purchases made in the holiday months. Very dissatisfied. Stick with Rakuten

Received an error when trying to activate cash back. I emailed customer service about it and received this vague reply: "While researching your request, it appears that during a routine security review, your account was identified for activity that may not follow the requirements outlined in our Cash Back Rewards Promotion Terms and Terms of Use, specific to suspicious activity. As a result, your account has been suspended, and you will be unable to participate in RetailMeNot's Cash Back Program while your account remains in this state. Regrettably, we cannot provide additional details of your account suspension, and we apologize for the inconvenience." It's clearly copy and past and the only way to appeal it is to: "-First and last name -List of all email addresses associated with your RetailMeNot accounts -Contact Phone Number -Detailed description of account activity related to RetailMeNot’s Cash Back Offers over the last 30 days -List out any purchases made through RetailMeNot’s Cash Back program that have been returned" The above is an insane amount of information to have to provide without being provided specifics of the alleged infraction to begin with. I also had over $40 in pending cash back that has vanished to all of $0.21. Unbelievable and what a sham they've turned out to be! I've referred several friends and family members and will stick with Rakuten from here on out.

So. They start to offer direct cashback from different stores. And you know - that was one of the best experiences (I have tried a lot of cash-back services, trust me). 1. NO MINIMUM amount to withdraw. You got a few dollars - transfer it to your Venmo \ PP in a few seconds. Don't need to wait till you will have 10-15-20$ as many other services do. 2. They pay. As with many other cashback companies, most times have a lot of restrictions (type of products, time of purchase, and many others). Same stores from Retailmenot - I got all cash back without exceptions. Like it! 3. No one missing cash back (yet). Withdrawal a few hundred at this moment. So hope they will continue the same service in the future too.

(THIS PROBLEM HAS BEEN RESOLVED I HAD TO EMPTY THE CACHE ETC. ON MY COMPUTER) Waited a year to redeem my over $90 in rewards and was given a repeated "error message" when trying to do so. The bulk of their reviews on several internet sites consists of 1 Star ratings. According to many of them my rewards will now magically disappear altogether. My advice: get a Capital One credit card and use their massive cash back rewards offers.

4.5 out of 5.0 Trust Pilot Stars. Been using RetailMeNot for cashback for nearly 4 years now. Pros: Most purchases track without an issue. RMN rates are competitive; on some retailers, their rates are the best among top choices for click-through cashback sites. RMN sends e-mails when an offer is activated, sends "a retailer let us know you made purchase" type e-mails, and also sends when cashback is ready and available e-mails as well. This makes the tracking process for the end user much easier. When needed, the customer service is top notch. Ticket creation process is simple, and responses are usually within 12 to 24 hours. Wish all cashback sites were like this. 5 TrustPilot stars for customer service, no question. Cons: We use one retailer regularly that has issues with tracking - about 10 to 20% of those transactions do not track or track incorrectly. Can't know where the fault is, but we encourage RMN to investigate this retailer more thoroughly every time we open a ticket. Final thoughts: Notice a lot of the reviews are surrounding coupon usage - especially the negative ones. Aside from the occasional coupon from RMN, I cannot attest to the validity of the issues with the coupons, other than to say that a lot of the coupon codes are user-submitted, and yes, sometimes, they do not work. All user-submitted coupon sites function in this manner, and its the responsibility of the end-user to be aware of this and its caveats. Bottom line: if you're looking for a decent cashback site, RetailMeNot is a solid choice. But the customer service is what sets them apart. It's among the top choices for cashback sites in terms of the customer service provided.