RetailMeNotReviews of community.retailmenot.com

I was not able to get any coupons to work when I recently purchased a laptop from Lenovo. However, I was able to get a 10% cash back offer. Sounds cool, right? A day after getting an email "Lenovo has verified your purchase!" suddenly, my new never used before RetailMeNot account was flagged for suspicious activity. Fine, I reached out to Customer Care providing a reciept, and a screenshot with the system info and timestamp of me replying to try to get that decision appealed. I was told that they are unable to appeal it because they outsource those decisions to a "Third party risk management company" and they are unable to tell me why I was flagged, only that I am suspended from all cash back offers. They hope I'll continue using them and building history... blah blah. Later, they did another audit, and corrected it, allowing the cash back offers to go through! Updated my review on 8/9

coupons used to work in the beginning. none of them do anymore. pretty sure it started out as a genuine company, then just got bought out by the big companies. they don't want to lose ANY profit margin whatsoever.

[Problem Solved] RetailMeNot's unjustified cashback cancellations inflict an emotional betrayal on customers. It's disheartening when a platform we trust disregards our loyalty without any valid explanation. We deserve transparency and empathy. Let's demand better treatment and consider alternatives that value our satisfaction and trust The support team has solved my issue and returned my cash back!

It's ok for coupon codes. They work about 25% of the time. The benefits of having an account on Retailmenot are minimal. They have cash back options, which I've used successfully. I returned items from one of the orders one time, and Retailmenot flipped out and suspended my account. I opened a new account with a different email address, used it for years, and now it says my password is wrong and keeps giving me errors when I follow the reset password links.

Previously I had balance issues and support was quick to resolve it and fix the balance so I have changed my 1 star review to a 5 star. So I am surprised with other reviews saying there was no support.

My daughter is a nurse and needed new scrubs for Christmas. I selected a few on wearfigs.com and added them to my cart. When I was ready to to purchase, i entered the code from RETAILMENOT and was excited to see that all items were discounted by 20%. I then entered my personal information on the next page and then, suddenly, that code was no longer valid. I tried to enter it again, along with others from RETAILMENOT, and it errored out saying that codes cannot be used at this time. SCAM!!! I wonder if this is some plot to lure you in and hope consumers will continue with the purchase without the discount.

It’s painfully obvious that many things have really gotten bad over the last 2 years. Retailmenot is no exception. Been a pleased member forever but in the last week I’ve gotten hosed twice. Customer service didn’t bother to respond in 1 case and just “Passed the Buck” in the other case. Aside from the $55 in rewards I should have received…What’s most frustrating is the time wasted chasing answers afterwards and missed opportunities. Consumers could have used other Cashback sites if they would have known the offers were not going to be honored. It’s a shame that good things don’t last forever. I won’t be rolling the dice with them again for awhile. Response to your response; Of course I’ve reached out to Costco. Several times in fact. The point is that I should not have to waste my time as the “Go-Between’. Aggravating to receive yet another Pass the Buck reply. ** I still have not received any feedback on the other Sam’s Club 8% Cashback debacle…

Used their link to sign up for Verizon Wireless account. I opened up the account and was told I do not qualify for the $85 rebate. I read all of the stipulations and emailed them. I was told I did not make a purchase although it was nothing about making a purchase. It said when you open an account with Verizon. That is extremely deceptive. Topcashback offered the same offer and would have given me the rebate as it stated that you could bring your own device. No where on RetailMeNot agreement did it state that you had to make a purchase of a new device to get the promo. I have been a user of RetailMeNot for years and I am disappointed.