Vicki
customer service
Absolutely everything they could do was done thanks a bunch
Response from Comfort MedicalJun 2, 2021
Thank you for the positive review!

Your best choice in ostomy and continence supplies. Free home delivery. Worry-free Process. Superior customer service. Call 1-800-223-4738 or visit www.comfortmedical.com
Comfort Medical (comfortmedical.com) has 5,088 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Health Equipment · ROYAL PALM BEACH, Florida
Excellent

Health Equipment · Fort Lauderdale, Florida
Excellent
Health Equipment · Miami, Florida
Excellent

Health Equipment · Boca Raton, Florida
Excellent
5,088 approved reviews, newest moderated first
Vicki
Absolutely everything they could do was done thanks a bunch
Response from Comfort MedicalJun 2, 2021
Thank you for the positive review!
customer
The company is very professional.
Response from Comfort MedicalJun 2, 2021
Thank you for the positive review!
Diane
Aiden Creamer and Joanne Folk were very helpful in getting me set up with products to help me with my new journey with my ileostomy. They were helpful and accommodating to a very old and anxious person who didn't have a clue how to care for my new stoma. Thank you for your support and guidance
Response from Comfort MedicalJun 2, 2021
Thank you for the positive review!
customer
the only problem is that it took many phone calls to Primary Care MD and Comfort Medical to get the right papers to fill the order.
Response from Comfort MedicalJun 2, 2021
Thank you for the positive review!
customer
You were very professional
Response from Comfort MedicalJun 2, 2021
Thank you for the positive review!
customer
I am confused as to why I came home from vacation and found a package from you (which I have not opened). I called after you sent the last order and you promptly arranged for a pickup for return to you. I am sure it will be straightened out, but my insurance covers another agency; since I am only allowed one company, I am staying with my current provider.
Response from Comfort MedicalJun 2, 2021
We realize how important it is to be sure we exceed expectations for all our patients so really appreciate the feedback when something is missed.
Steff
amazing service, so thankful your company supplies the peristeen product. it is a life changer for my son!
Response from Comfort MedicalJun 2, 2021
Thank you for the positive review!
customer
The only problem I had was a week delay in my shipment because my in-home nursing company did not send in the paperwork they were supposed to. However, had I known the issue I could have inserted myself into the situation and got the matter resolved. After I found out what the problem was I did call the nursing service and get the matter taken care of. Also, I had previously used Hollister pouches without problem, but for some reason the shipment I got does not allow a pouch to stay on for more than a day.
Response from Comfort MedicalJun 2, 2021
We realize how important it is to be sure we exceed expectations for all our patients so really appreciate the feedback when something is missed.