Colonial Metals GroupReviews of colonialmetalsgroup.com

WABC radio and public figures supposedly use this company. In the process of buying gold I ended up following the brokers suggestion of 70% silver 30% gold on October 31. I was told 10 to 14 days to delivery. Well it’s been 3 weeks. So now they say 8 to 12 weeks because so many people have purchased. So the previous comment on November 15 seems incorrect. they should have given me a call first. The issues are with the customer support group. I have medical treatments weekly so I had to be at home to receive the 25,000 dollars of bullion. They told me it shipped on a Friday. I would be home the next day. They also stated a signature is required. FedEx left it on my porch on Friday with no signature. Two weeks later I get a call from the broker saying he would give me “Clarity”. The problem is the customer relations and delivery department. I got several calls but the information was inaccurate each time with a different story. They really do not listen to the client at all.I have now heard that it comes from Europe, there are customs and manufacturing delays , and the shear volume of purchases. Had they stated that up front and scheduled it for the days I am home there would be no issues. Their attitude is that they have a million dollar insurance per shipment so it’s not a problem. I was offered free silver as compensation. I did not take it. Gold and silver are dropping and they tried to tell me that I had a profit. Hahaha! I told the broker not to worry but he said the CO would call me. She did and we set up a call time. She was more than a half hour late and I had other things to do. Sorry. No call back. If they spent the energy providing accurate information and not been so self absorbed it would have been a good experience. BTW I worked as an Account Executive for Merrill Lynch when full registration for every exchange was required including commodities so I don’t need clarity.

Absolutely a great product at a great price and quick shipping

Colonial Metals Group is sending out emails with scare tactics and false information in an attempt to get people to buy their product. If the product was so good, why would they need to use terms like "Communist" to scare and ad "Trump" to entice. I received another one of their propaganda filled emails on 11/7/24.

From start to finish I had a great experience with Colonial Metals Group. They took time to answer every question and I think that is their strength. They view themselves as educators and not sales people. Highly recommend!

One's first venture into investing in precious metals can be a daunting and overwhelming experience, but with the help of the Staff at Colonial Metals Group hands-on guidance and knowledge the process was made less daunting as I gained confidence about having made the right decision. Their attentiveness in keeping me appraised on how things were progressing made the whole experience a less anxious one. I have only the highest praise for the people at Colonial Metals Group.

Investing in precious metals was a new process. The people at colonial metals made the process very easy to go through so I appreciated that process.

Friendly and personable staff guided me throughout the process of purchasing precious metals. I was treated kindly and respectfully through the process. I would recommend that anybody who is considering the purchase of precious metals to contact Colonial Metals Group, you won't be disappointed! Renee from New Mexico.

Honest, trustworthy company. Transparent. Any questions I have, they always got back with me promptly. I highly recommend Colonial Metals Group.