Coliving.comReviews of coliving.com

Great properties! Responsive listing agents. Amazing customer service! Very seamless experience with bookings and refunds (cancellations from customer end).

It's been 2 months that still not getting my deposit refund back. I had to hire a lawyer to start legal actions that would end up costing me half of what I paid for the deposit and they just closed my account where I have all the data. It's very illegal behaviour. If you read this don't ever send them a payment.

I strongly advise people not to use the site. I booked a place to stay from the 1st of October and got two confirmation messages saying that the stay has been confirmed and so I booked it and a flight to arrive from the beginning of the stay. Then I saw the post payment confirmation message and it said I would be staying there two weeks after the time I booked. When logging into the website there was a message from the host saying they have changed the dates. Upon payment the website showed the dates I had selected and neither of the confirmation messages had mentioned the change in dates. Coliving.com is still listing the place as available from the 1st of October. I have tried to cancel the booking now, but I will lose some money to fees and I haven't received a confirmation of my cancellation. I also tried to message the host to change the date, but the website kept saying the page is closed because of inactivity, so the site itself has glitches. Also, a "Full" refund on the site is only 50%, which is very misleading. An awful site

The technology generally still feels very basic, as though it is in Beta phase. There seems to be a lack on consistency between what is promised (in the policies) or verbally and in writing by the team versus what is received and delivered to us as hosts. The company is doing well in generating leads for individuals who fit the the profile. These are individuals who are knowledgeable, and suited to the coliving model. Response times on WhatsApp and email are rather slow. The payment system, as it is connected to Stripe only, and bank directly seems to be somehwat redundant and unreliable. The commission structure, the payment of guest deposits and the management of these financial outcomes seems somewhat cumbersome, confusing and unfavourable to the host.

Interesante plataforma que no conocía pero me ha servido para encontrar lugares fantásticos donde convivir y trabajar. Enhorabuena.

Had an excellent experience in Italy thanks to finding a coliving space on coliving.com. The booking was smooth, I was able to speak to the host and ask questions easily. Have used this website multiple times now, and always trust it to find reliable and exciting coliving spaces.

Sketchy deposit practices The host has still not returned my deposit after 3 weeks and I have been communicating with the Coliving support team... who have done absolutely nothing to help. They keep saying they'll "keep me updated" but don't provide any information unless I follow up. Even then they don't have anything to say. I even asked if they could just refund me directly or apply it to my next stay, which is starting in a few days, but they said no. I still have not received my deposit. There are so many other platforms that offer the same thing - I suggest using any of them except Coliving.com. Side note: While we enjoyed our first stay, it was not a Coliving situation. Only two rooms in the house, no dedicated workspace anywhere, and no shared areas except for a kitchen. It was us and another couple and we all used to crowd around the kitchen table to work. We still really enjoyed our time because of the location, but I have no idea why Coliving approved this.

I had a troublesome issue with the host and coliving support helped me a lot in this matter. Very communicative and helpful support