ColDesiReviews of coldesi.com

Ashley McGuire and Coldesi is absolutely fantastic, this company and Ashley is world class.

Bryce always helps us in a very kind and professional way, and he helps us resolve technical issues super fast. He always follows up and does his best to help as quickly as possible. Excellent customer service!

Always a great experience dealing with qualified people at Coldesi.

Everything about the service was great, except for the timing. I do miss the days when you could just pick up the phone, call someone, and they’d answer right away. That said, my service tech was very helpful, and fortunately I wasn’t in a rush this time. The system itself is frustrating, not the technicians who are working within it.

Anytime I run into any issues with my Col- Desi printers, I reach out to these guys. Very helpful technicians. They are always prompt with me and remain helpful untill I feel comfortable my problem is resolved. Highly recommended!

Scott was great to work with! Communication was excellent, and everything went smoothly. I'm loving the new printer, and it's already been a great asset for us!

Coldesi has helped me start my printing business and supported me throughout the process of launching my brand. Pros: Onboarding team, support department always gets me fixed.

Zero stars. I have a laundry list of complaints. Be careful buying something here folks, I bought a package of heat press and i650 for a high price. Hasn’t had a successful print yet. Won’t print white, so nothing will marry correctly. Spent countless hours on the phone, writing emails, troubleshooting, buying endless “let’s try this” items, only to have my machine deemed defective after 6 months. You read that right. 6 months+. No customer service in the weekends or evenings. I beat my head on the wall working on a machine that wasn’t able to print right now matter what we tried — and we tried a lot. I wanted my money back, and they said it would be a 30% restocking fee (thousands of dollars), even though they sent me a busted machine. They keep blaming the printing manufacturer acting like their hands are tied with policy. Im out thousands of dollars, almost an entire year of wasted side hustle time, and they think a fair compensation for my time is a credit for some more printer toner, and not making me pay for the crate to return a defective printer to Uninet…..#winning. Seems fair, right?