Coffeeroast Co.CoffeeRoast Co. is the place to find your next home coffee roaster. Our catalog of high quality coffee roasters will help you find exactly what you need.For over 2 years now we have been working diligently with the most well known names in coffee roasting so you can make the best decision for your investment in making your coffee at home.From growing or sourcing your own coffee beans, to finishing the pour over into that perfect cup of coffee, we understand the dedication and passion behind investing in your coffee. As the drink that starts your day and gives you the energy you need, why not make it an enjoyable experience as well? Even after placing an order with us we will make sure that what you receive will meet all your expectations. If you ever have any questions or run into any problems we will be there to help! A great cup of coffee is invaluable, let CoffeeRoast Co. help you find that perfect coffee roaster to help you explore the deep and rich flavor of coffee. Please feel free to contact us if you have any questions.
Coffeeroast Co. (coffeeroastco.com) has 152 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Tim
Item arrived quickly
Response from Coffeeroast Co.Oct 17, 2023
Hi Tim! That's great to hear that your item arrived quickly! If you have any more thoughts or feedback about the product or your shopping experience, feel free to share.
Michael K.
Very timely delivery and was the only place that carried the grinder we were looking for. The item was a box within the original box so you know it was untouched from them receiving it. Would definitely order from them again and would recommend others to do so as well!
Response from Coffeeroast Co.Oct 17, 2023
Hi Michael! Thank you for taking the time to share your experience with our online store. We're thrilled to hear that you had a positive shopping experience with us. Timely delivery is something we take great pride in, and we're delighted to know that your order arrived promptly. We understand the importance of receiving your items when you expect them. We're also glad to have been able to provide the grinder you were looking for. Our team is committed to offering a diverse range of products to meet the varied needs of our customers. Thank you for your kind recommendation and for considering us for future orders. We greatly appreciate your support and look forward to serving you and others with quality products and timely service in the future.
Jaime C.
This roaster took a little getting used to as I'd been using a Nesco Professional, which was pretty much setting a timer and letting it do its thing. I like that this roaster gives you more control over your roast. I ruined 2 roasts, but my 3rd was beautiful!! It's a great bargain, in my opinion! Shipping from Coffee Roast Co was fast and the roaster was well packed. I even received a call personally from Coffee Roast Co to make sure my roaster arrived safely and was working properly. I highly recommend this roaster and Coffee Roast Co! Great product, fast shipping and great customer service.
Response from Coffeeroast Co.Oct 17, 2023
Hi Jaime! Thank you for taking the time to share your feedback on our roaster and your experience with Coffee Roast Co. We truly appreciate your honest review. We're delighted to hear that you've found the transition to our roaster to be a positive experience, even if it took a little adjustment after using the Nesco Professional. The added control over your roast is one of the key features of our roaster, allowing coffee enthusiasts like you to tailor your coffee exactly to your liking. Our team at Coffee Roast Co takes pride in ensuring that every order is well-packed and arrives in excellent condition. We're also pleased to hear that you received a personal call to check on the delivery and functionality of your roaster. Your satisfaction is our top priority, and this feedback reinforces our commitment to providing exceptional customer service. Thank you for your kind recommendation of our roaster and Coffee Roast Co. Your support means the world to us, and we look forward to serving you with quality products and excellent service in the future.
David I.
I ordered a Sandbox Smart F1 Coffee Roaster Filter and a Kaleido Sniper M2 Coffee Roaster from Coffee Roast Co. Their customer service was excellent. They quickly answered questions via e-mail, usually within a day, and they even adjusted the ship date of the roaster at my request to ensure I'd be home when it arrived. They even followed up after the roaster arrived to see how everything was going. The Sandbox F1 Smoke Filter does seem to help absorb some of the smoke output from the roaster. I first tried it with a Gene Cafe, which required some awkward set up - setting the filter up on blocks and bending the top all the way down to reach the Gene Cafe air outlet. Even with a non-ideal set-up it seemed to reduce smoke output by about 50%. I've only used it once with the Kaleido, but it fits well with that roaster and seemed more effective than with the Gene Cafe. The F1 filter came with no instructions enclosed, but there are videos on the internet to help with set-up (which is straightforward). The power source is a USB plug, which is kind of inconvenient. I just used an old charger from an iPad. It does have an on-off switch which is nice so you don't have to unplug each time. One possible issue is the F1 fans are kind of noisy, so they may mask subtle first crack sounds. I've only had a chance to do a few roasts on the Kaleido M2. There's a significant learning curve (for me at least), but I see great potential. The fact that you have the control to do profile roasts (with Artisan software or the Kaleido tablet) is a great step up from the Gene Cafe and other roasters with minimal insight into temperatures, etc. The roaster was well packaged from the shipper. The included instructions are minimal, but there are some good videos and a helpful user community online. One item I'd add to the Kaleido roaster is an on-off switch. One way to overcome this is to use a power strip, but it would be nice to plug directly into the wall outlet. That's a small nitpick for an overwhelmingly awesome machine. Thanks Coffee Roast Co. Order number #CRC-1258
Response from Coffeeroast Co.Oct 13, 2023
Hi David! We are genuinely grateful for your thorough and informative review of the Sandbox Smart F1 Coffee Roaster Filter and the Kaleido Sniper M2 Coffee Roaster from Coffee Roast Co. Your feedback helps us understand your experience and how we can continually improve our products and services. It's fantastic to hear that you had an excellent experience with our customer service. We strive to be responsive and accommodating, and it's heartening to know that we were able to adjust the shipping date to better suit your schedule. Once again, thank you for choosing Coffee Roast Co. and for taking the time to share your experiences and insights.
Charlie V.
Loved how easy it was to shop. Most coffee ecommerce sites don’t have PayPal. That was a deal-maker for me.
Response from Coffeeroast Co.Oct 13, 2023
Hi Charlie! Thank you for your positive feedback! We're glad our multiple payment options made your shopping experience with us easy. If you have any questions or need assistance, feel free to reach out. Your satisfaction is our priority.
Zach A.
Great coffee roasting machine with consistent results!
Response from Coffeeroast Co.Sep 28, 2023
Hi Zach, that's wonderful to hear that you're enjoying your coffee roasting machine and getting consistent results from it! If you have any questions or need tips on using it effectively, feel free to ask. Enjoy your freshly roasted coffee!
Zachary M.
It has now been over a week since purchasing the product and I have not received a tracking number for my order. I spent a lot of money on the product and am getting a bit nervous about whether this was the right choice. I emailed the support line and was told there was given a fairly vague answer as to what was happening.
Response from Coffeeroast Co.Sep 23, 2023
Hi Zach! I'm sorry for any inconvenience you've experienced regarding your order. We understand your concern and would like to provide some clarity. Our products, including the one you ordered, often have a lead time before shipment, and custom manufacturing can take some time to ensure the highest quality. In this case, your order has a 3-5 week lead time that includes manufacturing and shipping. I want to reassure you that your order has been processed, and we aim to deliver a top-notch product to you. We genuinely appreciate your patience during this time. Rest assured, your order has been recently shipped and you should have gotten a shipping notification from us in your email. If you haven't please reach out to us so we can assist you. Thank you!
Homebrewer
Very happy with my Kinu purchase from Coffeeroast Co. Thoughtful and well organized website for browsing. Easy transaction and fast shipping. Well recommended- thank you!
Response from Coffeeroast Co.Sep 11, 2023
We're thrilled to hear about your positive experience with Coffeeroast Co. and your Kinu purchase! We pride ourselves on providing a seamless shopping experience and swift delivery. Thank you for your recommendation, and we look forward to serving you again in the future. Enjoy your Kinu grinder!
