jared H.
There sould be some sort of disclaimer…
There sould be some sort of disclaimer that if you order curtain all electric roasters you will need a transformer. It was wild how we discovered this and then coffeeroasters co couldn't answer my questions about a transformer, so they reached the manufacturer and had me message them through Whatsapp. We got the info, just to have my electrician go to his supply houses and find out that that transformer is between 3-4 thousand dollars and won't be made until it is ordered. His has been an expensive struggle bus, that could have been diverted if coffeeroaster co had been upfront about it. So if you think buying a Bideli 1kg Coffee Roaster on sale is a good price. Think again i paid this electrician and the transformer. Should have just bought a gas one. Fix this problem. I have 10k in this thing
Response from Coffeeroast Co.Oct 24, 2026
Hi Jared, We’re truly sorry the setup of your Bideli 1kg roaster has been so stressful and costly. We know this is a big investment, and unexpected expenses are never easy. To clarify for you and for others considering this machine, the product description does note that a transformer is not included, since electrical needs vary by location and setup. When your transformer questions came up, we connected you directly with the manufacturer’s engineers. That’s our standard process for setup and technical questions, because they can provide the fastest and most accurate guidance and work with you hand in hand. We’re still here to help and would love to keep supporting you until your roaster is up and running. Please reach out to us at [email protected] anytime. – CoffeeRoast Co. Team