CoddleReviews of coddleme.com

Received our Coddle Code approximately 3 weeks after ordering it. We were putting it up in a loft area, so we had to get it up a full flight of stairs. If you are bringing it upstairs, I'd strongly advise having 3 people for the job! Other than that, it was quite easy to do the assembly. We noticed when the couch came off the truck that the box was dented in. And sure enough the metal bar on the underside of the couch had been dented along with a small hole in the underside fabric. We did not want to return it although Coddle offered to send us a new couch. Instead they gave us a partial refund that we thought was very fair. We love the look and feel of the couch. No one has slept on it yet but for now we are very pleased with this purchase and Coddle's customer service.

Very uncomfortable. The toggle couch hurts my back; it is very stiff. I will have to look into returning it. It looks nice but I don’t think it’s worth lower back pain.

I received my Toggle Couch in the described plain brown box...but...was so excited to see the colorful, instruction detailed, inner box. The setup was so simple and the couch is beautiful! I've already had a friend sleep on it and they thought it was very comfy. Thank you Coddle...Love the couch!

I love my Coddle sofa. It’s so flexible.

The company reached out to let us know what date it would be delivered. They failed however to tell us that the delivery truck would have only the driver and no assistance to unload this sofa! While we are very happy with the product, this delivery service is abysmal. I had to get a neighbor to help us get this off of the truck and into the house, and that was also using the help of the driver. It’s a very heavy item and required three people to lift it. They really need to tell you upfront that there’s only going to be a driver. Actually they really need to include a delivery person with the driver!! The sofa bed itself is very comfortable and we are pleased with it but I can’t emphasize enough how much they need to change their delivery process. If you unwrap the sofa outside of the house to get it in, the driver cannot touch the sofa once you’ve opened the box and cannot help you.

We just ordered the coddle switch! We love it, it’s so easy to convert and it’s incredibly cozy plus the velvet material is super soft. There was a small defect in the cloth that is sewn underneath that made hooking the plug up difficult, but when I reached out to them to explain the defect they immediately gave us a rebate. I recommend the company and the couch to everyone I talk to!

I got the Toggle Reclining Chair Root (Smart Suede). Overall, I am pretty happy and I sit on it every day (as I am typing this review). The material is soft and has a nice touch. I would say it is very slightly springy (I like ones that completely sink down), but it settles and sinks well! The only complaint I have is that the legs are slightly off/not balanced. It's also relatively lightweight so it moves around too with heavy movements.

Delivery is very misleading and not worth it for the price of the couch. I was so excited to receive this couch and love the couch itself so far. However, the delivery was horrible. The policy says they will bring it up a certain number of stairs, but the delivery guys refused to do so, even though I have a very short staircase. I was basically left with a huge box full of this couch in the front of my building, trying to cart it up the stairs myself. Luckily I was able to phone a friend to help, but would not recommend standard delivery.