CoddleReviews of coddleme.com

So I got a couch from them a couple years ago and I absolutely love it. My dog does too, so much so that he decided to take a few bites. I called their customer service and they said they will send me some swatches so I can repair it, which is greatly appreciated and I’m honestly very impressed

6/15/22 My second Coddle purchase wasn’t as smooth as the first. Because White Glove delivery unfortunately wasn’t an option, I had to use the only provided Threshold delivery service in my area. The delivery service stated that they would not bring my Couch up one flight of stairs, and wouldn't budge on their Friday delivery days. I work every Friday, therefore no one would be able to receive my purchase. They told me that Fridays were the only day that they were in my area. In the end, I was unable to receive the couch that I really wanted, and had to cancel my $2000 purchase. I reached out to customer service several times, but no one answered. If you don’t live on the first floor and/or don’t have a service elevator in your apartment, don't waste your time purchasing a coddle couch. Un-Happy Coddle Customer😩

Absolute trash customer service. No response whatsoever to phone-calls, voicemails, emails, social media contact, etc. For weeks. Clearly a bunch of scam-artists who managed to scrounge enough cash together to create a plausibly decent site to lure you in.

While it is a comfortable couch, I have had the Toggle for just over a year and the leather is cracking all across the seat and outlets work intermittently, at best. It is my main couch, so it gets daily use, but I've never seen such an expensive product go bad so quickly. If you use your couch more than rarely, AVOID THESE! They are of such poor quality material!

Awful. Our Coddle couch is only two years old and the leather is coming apart in multiple places. The outlets have ceased to work. We have emailed and called customer service multiple times and it seems to not exist. Nobody has reached out. DO NOT BUY, unless you like replacing your couch every two years. SCAM.

I ordered a switch sofa several weeks ago. It was supposed to be delivered in August, but the delivery personnel came and realized they would need a 3rd person to get the couch up the stairs. They reschedule for the following week, and don't show up. They reschedule, then call the day of delivery and say they don't have a 3rd person and won't be coming. I've taken three days off work to wait at home for this couch and ...still no couch.

Couch was great to begin with but its been 4months and its unbearable to lay on now. the cushions don't cover the metal frame in the middle sufficient.

love my Toggle and Switch couches! I ended up buying a toggle and a switch in their grey/'dove' color. The fabric and quality of the couch is surprisingly amazing for the price. My dogs throw themselves onto the couch, and the fabric holds up well. And since the dogs track dirt on it, it was surprisingly easy to clean and maintain. We're still outfitting the house, so I'm excited to get a few more pieces from Coddle.