Rachel D R.
Delivery is very misleading and not…
Delivery is very misleading and not worth it for the price of the couch. I was so excited to receive this couch and love the couch itself so far. However, the delivery was horrible. The policy says they will bring it up a certain number of stairs, but the delivery guys refused to do so, even though I have a very short staircase. I was basically left with a huge box full of this couch in the front of my building, trying to cart it up the stairs myself. Luckily I was able to phone a friend to help, but would not recommend standard delivery.
Response from CoddleJan 18, 2021
Hi Rachel - we're so sorry you had a poor experience with you delivery. Whilst our delivery issues are still very limited, we have now contracted with a new delivery partner and hope to get to a 100% satisfaction experience very soon. Thanks you again for your feedback and we hope you're enjoying the couch.


