CocojewelryReviews of cocojewelry.com

Response from CocojewelryNov 9, 2025

Hello, Matthew. We’re very sorry to hear about the issue with your order. According to the tracking information, your package was marked as delivered on October 16. If you haven’t received it, please reach out to us at [email protected] so we can look into this further and assist you promptly. We’re here to help and want to make sure this gets resolved for you.

Response from CocojewelryNov 2, 2025

We’re very sorry for the error with your order and any inconvenience it may have caused. We wanted to let you know that we will be sending the missing items right away. You will receive a notification with a new tracking number once the package is on its way. Thank you for bringing this to our attention — we truly appreciate your understanding and patience as we make this right.

Response from CocojewelryNov 9, 2025

Hello, Susan. We’re very sorry to hear about the issue with your order. According to the tracking information, your package was marked as delivered on October 14. If you haven’t received it, please reach out to us at [email protected] so we can look into this further and assist you promptly. We’re here to help and want to make sure this gets resolved for you.