Cocojewelry Reviews | Read Customer Reviews of cocojewelry.com

Cocojewelry Reviews | Read Customer Reviews of cocojewelry.com

Cocojewelry reviews

412 approved reviews, newest moderated first

Brittney V.
Dec 13, 2025
This company went above and beyond to…
This company went above and beyond to help me get rings that were the correct size for my daughters. 10/10
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Claire
Dec 12, 2025
Avoid - awful rip off
did not arrive, impossible to speak to anyone. Lost £50. hope my bank can recover my money
Response from CocojewelryDec 13, 2025
Hello, Claire. We’re very sorry for the delay with your order. Due to the high volume of orders and the time required for custom-made production, shipping has taken longer than expected. To assist you further, please send us your order number to [email protected], and we’ll provide you with the status of your package right away. Thank you so much for your understanding and patience—we truly appreciate it.
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JEREMY G.
Dec 11, 2025
Still waiting!!
Still waiting!!
Response from CocojewelryDec 11, 2025
Hello, Jeremy. We’re very sorry about the delay with your package. We’ve sent you the updated tracking information, and you can continue to monitor the delivery from there. Due to the high volume of shipments this season, couriers are adjusting their delivery schedules, which may cause delays. We truly appreciate your understanding, and if you have any concerns or need further assistance, please feel free to reach out. We’re here to help.
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Samantha S.
Dec 10, 2025
beautiful product and quick shipping
beautiful product and quick shipping
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Megan B.
Dec 10, 2025
Ordered two bracelets for each of my…
Ordered two bracelets for each of my daughters for Christmas. Made an error when placing the order so I reached out to the company and they were able to correct my error. They arrived quickly and are beautiful. I would definitely order from this site again. Not only are the products beautiful but their customer service is great.
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Katie D.
Dec 10, 2025
I had an outstanding experience with…
I had an outstanding experience with this jewelry company! I ran into some issues when the order was placed (mistake on my end) and then after receiving my beautiful jewelry I realized I ordered the wrong size. Customer service made this process incredibly smooth, and so accommodating. The jewelry itself is absolutely beautiful and crafted with solid, high-quality materials. I was genuinely impressed with the attention to detail and the exceptional craftsmanship. I ordered the stacking mother‘s rings, and the mother daughter ring as well. Highly recommend to anyone looking for stunning, durable pieces and excellent customer service!
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AC
Dec 9, 2025
Received quickly but wrong color stones
My order arrived quickly. However the stone colors are wrong. I ordered July (ruby = red) and September (sapphire = blue). The stone for July is pink. I've sent two emails to Love Coco Jewelry and have not received a response. Unfortunately, they don't have a customer service number. What a waste of money!
Response from CocojewelryDec 9, 2025
Hello, AC. We’re so sorry to hear that you received the wrong order — that’s definitely not the experience we want for you. Regarding the color, the July birthstone is naturally a pink-red shade, so what you received is the correct July stone. However, if you were hoping for a deeper red color, we’d be happy to send you a replacement with the January stone instead. Please send us your order information so we can correct this for you promptly. We want to make sure you receive exactly what you had in mind. Thank you for your patience, and we look forward to making this right!
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Becki S.
Dec 6, 2025
slow to ship and then disappears
I have been waiting over a month for my order to arrive. I had a tracking number, and once it arrived into my local area it looses where it is, and says it will NOW be late... are you kidding?!?! I am very disappointed, and will not use this company in the future. If the items do not show up, I will report it as fraud, and update here.
Response from CocojewelryDec 8, 2025
Hello, Becki. Thank you for your feedback, and we’re very sorry to hear about the delay with your package delivery. It appears there may have been an issue with the local courier. When you have a moment, please send your order information to our email address [email protected], so we can look into this right away and provide a solution. We appreciate your patience and the opportunity to make this right.
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