CocojewelryReviews of cocojewelry.com

Poor quality for the money. Bangle a slightly odd shape and had had sharp edges that scraped my arm as I put it on (has taken a week to heal). I would like to return for a refund but based on experiences reported here I’m not optimistic.

I received my order and the bracelet was a different color than I thought I ordered. I email asking about exchanging it for a different color. Great customer service, I received a quick response and was told the correct color would be sent to me. Looking forward to giving the bracelet as a gift to my friend.

I love my ring it is just what I needed. I had a small issue with my delivery and their customer service as amazing taking care of everything right away. I will be back to get more items soon.

Great service. The silver coating on my ring faded. They sent me a new one without hesitation.

Although it took a while, Cocojewlery did take care of my concerns and followed through on their promise to compensate me for my time. They were able to get me the bracelet that I had originally wanted which I really appreciate!

The size I ordered was too small, customer service was great in resolving the issue

I love the ring! The color is beautiful and it sparkles in the sun. The message engraved on the band is a great reminder that I am stronger than I sometimes think I am. The ring is great but the customer support is what put this purchase over the top. I emailed about the sizing and asked to exchange the ring and someone responded to me right away. That is rare! I am very happy with my purchase (I ordered a few other items as gifts and my friends were thrilled with the quality) and with the prompt and helpful customer service. Five stars!

Pretty bracelet with an engraved message that resonated with me and probably many others who need a laugh when facing a challenge. It looks well made, arrived quickly and customer service is 5 stars.