clubcarwash.comReviews of clubcarwash.com

The cashier at the fond du lac location was very rude and unprofessional.i just wanted a single MVP wash.she told me about the 50% off for 3 months special.i had the membership in the past and I didn't wash my car enough to make it worth it and i explained this to the girl.when she realized she wasn't gonna sell me the membership her demeanor changed.she became aggressive with her sales pitch,giving me crazy looks,and blowing me off for the next customer.the MVP wash is close to $30.she made me feel like I was a POS cause I didn't want the membership.if this is how your going to be treated at club car wash,I guess I will not be returning.

Edinburgh Colinton is the one I use and it has only been open once since I subscribed 10 days ago. Pointless paying a subscription if you cant use it.

Prior to taking my new car through Club Car Wash in OP, KS the paint was perfect. I drove straight home & saw obvious scratches in the paint. I called customer service & was told to file a claim by having them take pictures immediately. They would compare video footage of my car as I arrived prior to having it washed. They won’t cover any of the damages and won’t share the video of my car as I entered the wash. If the damage did not come from Club Car Wash, they should share the video. Don’t go there if you value your car.

I have been going at the same car wash with my car for months, my clear lens on my rear tail light came off and I noticed it and spoke with the site manager about it. She helped me take pictures and put the claim in. The claim department spoke with me and she claimed that it is my cars fault not the car wash. All the reviews that I have read about this business are all the same complaint. I wished I read the reviews before I gave them my business. I have 4 cars in the Club CARWash and I am CANCELLING them TODAY!!!

I went to the club car wash in North Richland Hills Texas about two months ago and was disappointed that the young lady at the kiosk tried way too hard to sell me on a monthly pass. I asked her a couple of times to please not make me sit through the sales pitch because I needed to get going and all I had time for was a quick car wash. She not only proceeded with her sales pitch, but seemed critical of my decision. She tried hard to get information from me regarding why I did not want to purchase the membership. I again mentioned that I did not want to have this conversation; I just wanted a quick car wash, please. I decided after two months to try again, hoping that all of the other negative reviews would help this company realize that they need to change their protocol. However, although I was even firmer this time that I did not want to hear the sales pitch, the girl told me that she had to. She said she was required to, and she would not cease to try to sell me a membership. I asked her to please respect me, the customer, and just sell me a car wash. She refused. I will not be returning this place that obviously does not respect for their customers’ wishes above their own.

So they are a newer carwash in our area. I have signed up all of my 5 cars and have had only positive experiences. We use Beloit,Wi / Machesney Park,IL / and are looking forward to the new one being built in Rockton, IL. After reading all of the negative reviews I felt bad that they are not as well liked in other areas. I would hope that the company would reach out to the customers that have had negative experiences and try to resolve those issues. We are looking forward to the new location and hope that management does not do anything to jeopardize their future success by ignoring customer Issues.

They damaged the paint on my car and licence plate 3-year-old car they will not accept responsibility

Been goin to this car wash since opened they always ask for membership but this time JENNY continued to push not run my card and contiuned asking why i wod not take membsrship She never smiled then she stalled and wod not give me my card back when i askd never ever goin back