Bess
I was a diligent user
I was a diligent user, even going as far as to contact researchers when there were issues or questions. Despite this, I have been given a 2 star rating and unable to do any surveys. I've been a user for 2+ years. So dissappointed. I reached out to their customer service multiple times via email. I also contacted them via Facebook and never got as much as a response or explanation.



