this is 2nd time that I have had an account with them. The first time was for 1 1/2 years and was dropped from a 5 star to a 1 star with a reason except our program did it and we don't know why. So I waited awhile and opened a new account and have had it for 6 weeks, was rated 5 star and made $350 which is great. Today I went into my account and I have been downgraded to a 1 star and restricted status with no explanation as to why. BEWARE
JE
Jesse
Immediate operational collapse resulting in total income interruption
AI Assisted this review. I am heartbroken by my experience, seriously.
CloudConnect’s project flow did not decline; it stopped. My earning rate went from consistent daily access — approximately 60 dollars per day — to zero in a single abrupt shift. No notice, no operational update, no documented cause.
The platform provided no communication regarding the interruption, and support responses did not supply timelines, remediation steps, or acknowledgment of the outage. For workers relying on CloudConnect as part of their income structure, the impact is immediate and absolute.
From a systems perspective, this was a full pipeline failure. A platform that cannot maintain continuity or provide transparent communication should not be relied upon for any portion of income. Prospective workers should be aware that CloudConnect’s stability is not guaranteed and may cease without warning.
I built a pristine track record of 860 total submissions with absolute zero rejections, taking pride in doing things the right way. One day I'm consistently making $25 a day, and overnight the dashboard goes completely dead to a 1-star rating and zero earnings.
To make matters worse, I have $25 in actual earnings and another $30 sitting in pending that I can't access. When you try to reach out and get a decent explanation for this sudden drop-off, you hit a total brick wall. Absolute silence from support.
No accountability, no customer service, and hard-earned cash held hostage by an arbitrary system. If this is how they treat contributors who maintain a 100% clean record, it’s not a platform—it's a trap.
AR
Arizona
Disappointed former user
I used to use Cloud Research with success, and made a decent amount of money from it. In my experience, they did pay, and at the time, it went well. I liked the previous system of being able to choose to upload your ID or not -- it was made clear that by declining to upload your ID, you may be missing out on certain opportunities, but it was never mandatory. I am fine with that -- I am absolutely not comfortable with forking over my ID, and I am okay with taking a small penalty for that. I recently attempted to return to this site, and it seems that they have now made ID checks mandatory. This is an unacceptable invasion of privacy and, at least to me, makes the site unusable. If everyone would refuse to do it, they wouldn't be able to enforce this. Yes, using this service is optional. Fortunately, many competitors aren't such sticklers for invading the privacy of the people they're already using for their own gain. I am intimately familiar with academic research. The risk of participants being dishonest can be accounted for without forcing those participants to hand their personal information over to a website that is no less vulnerable to a security breach than any other.
TE
teefofgod
They don't care
Well, I always read about it but didn't think it would happen to me, but it did. After 2 and a half years of flawless data, 2184 approved submissions and 0 rejections, I randomly logged in one day to find myself "waitlisted" (aka banned) with no explanation. Don't bother messaging support, you get the same canned response everyone gets, as they don't even read the message. Up until I got put on the waitlist, I made about 2K here, so that's why they get 2 stars. Otherwise, I wouldn't recommend devoting so much time and effort to a company that see's you as a temporary slave worker and will remove your income source with no provocation, warning, or explanation. They have 0 customer support other than their chatbot with the same handful of responses, and they will never remove you from this permanent waitlist. Prolific is leaps and bounds far superior, even swagbucks has consistently allowed me to generate thousands of dollars without having to worry about this issue. I wouldn't waste my time here had I imagined that I'd get banned for being a diligent worker.
CO
Char O.
I'm giving the 2 for the ease of…
I'm giving the 2 for the ease of payments. I have been a participant for quite awhile, always give thoughtful answers and pay attention to the I'm surveys. 5 star rating. Then I log in, and it says im blocked for tos . I am absolutely positive i have not violated any tos, in fact, I hadn't been as active lately since i was working a lot. No message, no email, no contact, no answer yo email. I am highly disappointed.