Andrés G.
Unjustified server outages every week
Unjustified server outages every week, 2 hours to give a first response and 2 more hours to solve a total service outage
An unmatched stack of cloud services that collaborate to provide a scalable infrastructure for your online presence, fully managed by friendly humans.
CloudCone (cloudcone.com) has 112 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Andrés G.
Unjustified server outages every week, 2 hours to give a first response and 2 more hours to solve a total service outage
amire
I had a very disappointing experience with CloudCone. I was accused of having multiple accounts, which I don't have, and ripped $10 without any explanation. When I contacted customer support to resolve the issue, I was met with hostility and unhelpfulness. I provided evidence of my innocence, but the representative refused to listen and ultimately closed the ticket without resolving the issue. I would not recommend using CloudCone as a server provider due to their unprofessionalism and lack of customer care.
Response from CloudConeApr 26, 2023
Hello, we're sorry you had to go through this experience. It looks like you have an account with us by the name "MOSABE BAKHTI" with the email "[email protected]" Your response to us was: "wtf are you speaking about? i dont have any other account !! i sign up and want to try your service". According to our terms we expect a client to maintain a single account with us, or provide with a valid reason if you require to maintain multiple accounts, so we can link it internally.
Ana B.
Great experience and support. Easy to use and with a fair price.
Moh Aly S.
Great speed, reliability, performance and money.
Netinize
Great cloud provider. The performance of their cloud servers is fantastic, I'm delighted with that. they also have time-to-time deals so I can decrease my expenses. you can purchase a 1GB VPS for 21$ annually its amazing.
Nik
affordable price with good performance. I tested their SC2 services and it was awesome. compared to other providers like DigitalOcean, Vultr, etc they perform excellently. they also have some very nice discounts from time to time. the other thing I like is they pack all the important features together like a cloud firewall, snapshots, auto-backups, etc.
Adi I.
They are really not good service provider. They dont handel the clients issue, without any notice they just put server down and after told us its was spaming or bla bla bla. But without any notice they do this with me more than 10 times and when i knock them, they ask me have i backup or do i anything change my server or bla bla bla. When server is down, how can i do anything? They dont know this simple matter and how they down any server without a single notice? Its not business professionalize. Now a day i thing maybe they are a Spam hosting company. How they treat me, i am really to much unhappy. They distroy my business and now from 100 client to i have 76 hosting under there server another all clients i move to my others server. But, one thing i want to say, there support them is awesome, all time they try to help me but its not enough to. When my server is down, what i do that time with there support team, if they can't online my server.
chip
Another down and it has been 3 hours. Goddamn , I had to move all my services out . the services getting down every 2 months and mostly downtime more than 1 hour.