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CloudCone (cloudcone.com) has 112 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Ryan M.
Rebuilding instance takes hours to complete, stuck in so called "InstallRecipe". Obviously some bugs got in the way. Cannot get emails after SSH password reset, and no other options in accessing root. It claimed some 99% up time, the server is up, but not able to accessing it, it is actually downtime for me. Tickets take long time to be responded.
Judd W.
Whilst server setup and provisioning was relatively quick, and the pricing is competitive, I found the SSH rather unresponsive, and upon further testing, the disk IOPS are all over the place, with the VPS becoming unresponsive at times. Furthermore, the images provided for deployment are outdated, with Ubuntu only being as recent as 18.04, and Arch being an image from 2018 (which meant I had to fight with GPG to upgrade the system to the latest packages) I used my VPS for a total of 27 minutes before giving up. I've had instances ready to go with my docker stack within an hour on Vultr and even DigitalOcean, but this host was still stuck halfway updating the OS before I quit. The tic-tac-toe game when provisioning is a nice touch, but it'd be nicer if the servers performed better.
Response from CloudConeMay 25, 2020
Hi Judd, I apologize for your experience. Regarding the IOPS, I believe you have deployed one of our SAS/HDD promotional plans, and these plans do not advertise faster IOPS. If you are looking for faster IOPS, I would recommend one of our SSD plans, which should solve the problems you've faced. We also allow the customer to raise these concerns over a ticket which we can help live migrate the machine to a better host node (if you do not want to opt-in to SSD) If you'd like to give it another try, raise a ticket and we should be able to help you out.
