CloudConeReviews of cloudcone.com

I had an issue setting up my new instance, so I reached out to support. David was super helpful and patient throughout the whole process, and got my server up and running in no time. The dashboard is really clean to navigate, and the price-to-performance ratio is hard to beat. Great support overall!

I recently had a bit of a bumpy ride with CloudCone, but their final resolution and customer care completely won me over. I added funds to my account specifically to purchase a yearly VPS plan, but it went out of stock. I was promised an email notification when it returned, but unfortunately, I never received it. By the time I checked back a month later, the original plan was archived, and the new prices were significantly higher. Naturally, I was disappointed and reached out to support. My ticket was escalated to the Sales team, and Shashi from Sales stepped in. I explained that I had the exact funds sitting in my balance and didn't want to pay the new, higher prices for weaker specs. Shashi was incredibly understanding and professional. Instead of just pointing me to current promotions, they actually listened to my situation. As a courtesy for the missed notification and my patience, they created a completely custom VPS plan tailored exactly to my $24 budget with very reasonable specs! It is very rare to see a hosting provider acknowledge a mistake and go out of their way to manually create a custom deal to keep a customer happy. I truly appreciate the effort and the fair resolution. Thank you, Shashi and the CloudCone team!

I had an issue with my VPS IP address and reached out to CloudCone support. A big shoutout to Arun TR for being super understanding and kindly approving my IP replacement request initially. Later on, Sachithra Siriwardhana stepped in and helped me complete the exact IP assignment efficiently and patiently. Outstanding customer service and great flexibility from both representatives. Really appreciate the CloudCone support team going above and beyond for their customers! Highly recommended!

I ran into a frustrating issue with my VPS where I kept getting "Connection timed out" errors (couldn't access via SSH, VNC console showed 1006, and rebuild wasn't working either). It looked like a network or node problem at first. I opened a ticket, and the support team (Harj N and Prashant P) responded promptly, took ownership, and resolved everything efficiently in a short time. The fix was clean and professional — no back-and-forth hassle, clear communication, and they handled the technical side perfectly. CloudCone has been reliable for my use case, and when something goes wrong, they step up fast. Highly recommend for anyone needing affordable VPS with solid backup support! Thanks again to the team — much appreciated! 💚

Great platform. I have hosted two of my sites here since 2023

I had some problems trying to resize the disk on two servers here at the company, one of which was a legacy and extremely critical server. I opened a support ticket with the Cloudcone support team and received excellent service; the entire support and operations team deserves praise! They gave me their full support and attention to help resolve the situation. I am extremely grateful for their exceptional helpfulness, patience, and for all the help and attention they provided. Thank you, Cloudcone team! You were amazing!

This server is perfect for personal learning and project practice. It allows me to reliably deploy my personal websites and applications while giving me the opportunity to practice various operations skills, such as server management, network configuration, and automated deployment. For anyone looking to improve their technical skills and get hands-on experience with server environments, this server is cost-effective and highly dependable. It provides stable performance and a smooth experience for daily development, testing, and running personal projects

cloudcone was the 5th hosting company i moved my websites and POS systems for my company und the service i get has been good so far. I have recommended CloudCone to many of my local friends. Support has been fast, usually takes about 30 minutes in working days, but takes a bit long in weekends, however my issues were always resolved. So far, happy