ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.
ClickUp (clickup.com) has 702 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
Also known as
clickup.com
Website
clickup.com
Category
Internet & Software
Location
Palo Alto, California
Listed on Five Star Index
2026
About these reviews
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The company replied to 17% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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This productivity app is absolutely great with lots of funcionnalities that I needed, I moved from Trello to Clickup and the transition wasn't that difficult as it may seem, and it's free!
But their ad is an absolute nightmare 😫 it's everywhere, it's running all the time and IT'S NOT FUNNY AT ALL.
Seriously Clickup, your ad doesn't reflect your product, it does the opposite, I was fortunate to know the product before the app!
Response from ClickUpSep 24, 2021
Hey, Nazih!
Thank you for your review, we appreciate you for being apart of the ClickUp family.
It's so good to her that your transition from Trello to ClickUp went smoothly.
I would love to know which ad you are referring to within your review? Would you mind sharing this feedback with us via email at [email protected] so that we can know specifically what does not resonate with you?
Your honesty and feedback is truly appreciated.
PC
Phillip C.
Confusing to use at first and they…
Confusing to use at first and they offer little guidance, but my team is up and running and the platform runs fine.
Response from ClickUpSep 13, 2021
Hey, Phillip!
Thank you so much for leaving a review.
We have an amazing webinar page that goes into detail about how to set up your Workflow in ClickUp, use automations, and so much more. You can find those here: https://www.youtube.com/channel/UCJC7egHqghye211WgTuXMAw
We also have an amazing docs page to assist you here: https://docs.clickup.com/en/
Lastly, if you ever want to set up a coaching, need support, or anything in regards to ClickUp, please email us at [email protected]. Our #1 Core Value is to provide the Best Customer Service ever and we are here for you.
MF
Mark F.
Don't get this unless you are prepared…
Don't get this unless you are prepared for a super steep learning curve & bloated UI with over the top functionality. I like to keep it super simple and this was not the case here
Response from ClickUpSep 9, 2021
Hey, Mark!
Thank you for leaving a review. We have some amazing webinars to help with the learning curve and an awesome support team you can reach out to at [email protected].
You can find the webinars here: https://www.youtube.com/channel/UCJC7egHqghye211WgTuXMAw
We have a lot of features so that everyone can make their flow as detailed or as simple as possible. Please feel free to reach out to us if you ever want to dive deeper into how ClickUp can work for you. We'd love to help in any way possible.
LE
Leor
This platform is magnificent!!
This platform is magnificent!!
This software is for managing projects. It is very robust and you have 5 different ways to do everything. There are so many views for your projects and nany different filters to sort the information.
We had a call with their representative and he was really helpful on boarding us to their platform making sure we understood how to use the platform. If you are looking for a project manager, use this.
I use Jira for work, and used to use Asana but this is way better platform!
Response from ClickUpSep 2, 2021
Hey, Leor!
Thank you so much for your review!
I'm so happy you were able to connect with our team in order to get settled in and learn how to use ClickUp to manage your projects. I hope you continue to enjoy using Filters, views, and other awesome features to keep your work organized the way you need it.
It is so great to have you as part of the ClickUp family. Please don't hesitate to reach out!
EM
Eduard M.
Very good tool
Very good tool, we used Trello before, but it wasn't so complex.
Response from ClickUpAug 27, 2021
Hey Eduard!
Thank you for leaving a review!
ClickUp is very customizable so you can have your Workspace as complex or as simple as you need. I find this webinar really helpful for navigation: https://www.youtube.com/watch?v=l0ezG0sPtgY
Thank you!
SH
Stuart H.
Seriously, don't bother.
Save the effort - this is nothing more than a face-lifted google docs, but with its own timewasting quirks. Over-complicates my working day.
Response from ClickUpAug 24, 2021
Hi Stuart!
Thank you very much for your review. We appreciate the time you took to share your thoughts about ClickUp!
Our unique platform is truly designed to save you 1 day per week and reach maximum productivity.
Can you please tell me more about how ClickUp overcomplicated your day? We would love to help and share some shortcuts with you. We have an amazing support team who is available to assist you with any questions about ClickUp you have.
Can you please contact us at [email protected] to discuss how we can help? Thank you again for your review.
CR
CraigT
An OUTSTANDING project management solution
Really thrilled to see the high rating for ClickUp. Definitely worth it.
I started freelancing mid-last-year, and am a mess keeping things straight for myself. I explored a number (6? 7?) different project management apps and ClickUp caught my attention with its look, style, and how things are organized.
I immediately started populating it with my information and was soon tracking numerous projects across several industries. There is *soooo* much to this app that it takes time to learn it all (and I haven't yet). Start with the simple and obvious, and learn as you go. There is soooo much task and project detail it can capture. It's amazing.
I have a sense that, as a single-member operation, that I'm only using about 40% of its max potential. While it seems to have robust collaborative features, those aren't something I'm routinely involved with, so can't review them very well. Hopefully, others have.
Task management is "list-like", but there are so many other ways to view work/lists/projects - Kanban, "card", Gantt, calendar, mind maps... the list (literally) goes on.
All tasks are summarized at a number of levels "up the chain" to give you both overall, summary views as well as granular view deeper than you would probably want to go. I could write all night about the features in ClickUp - there are so many features (large and small) to get your management down quickly and easily.
Impressively, updates come out weekly (? - more often?). They are *constantly* updating the app - fixing issues, plugging in new features, making things smoother. I can't wait, each week, to see that email come through about the new release/update, and seeing what it can do now.
I haven't had to use Support often (kudos!), but when I have, they've been responsive and knowledgeable - able to answer my questions completely.
They have a library of videos for using the software in general as well as configuring it for the industry you're working with/in. I've run through a *bunch* of these and they are well put together and informative.
I started with the free version, which worked well, but as I needed to capture more and more, I shifted to the smallest paid plan they offer. The price (annual) is amazing for an app like this and all it contains and can do. Well worth the price.
So, I'll close with... if you want to keep yourself well organized across many, many industries/projects/tasks, without breaking the bank - move to ClickUp! It's very obvious they invest in constant improvement and move the software forward and upward. A great product.
Response from ClickUpAug 18, 2021
Hey Craig!
Thank you so much for your amazing testimonial and awesome review! We love seeing how members of the ClickUp family are running their businesses and day to day activities using ClickUp!
ClickUp was created with businesses, freelancers, and solo users in mind. We pride ourselves in a giving users the option to join by themselves or with a team in order to get things done. I'm really happy you have been enjoying using different views in order to see your tasks and projects.
We really appreciate the time you took to write this amazing review! We wish you nothing but success in your business. Thank you!
RA
Robert A.
Phenomenal product.
Phenomenal product.
Response from ClickUpJul 5, 2021
Hey, Robert!
Thank you so much for this glowing review! We appreciate you taking the time to share with others that ClickUp has been helping you maximize your efficiency and productivity!
Helping ease your workload is what a productivity tool should do! It is because of phenomenal users, like yourself, that we have a phenomenal product! Thanks again for the great review!