Tom D.
Stay away from Click Up
We moved to Click Up from Notion and will now be moving again at huge operational expense to our business. Do not use Click Up. One of the core reasons we used the platform is that it allowed us to track time with our team against each of our projects. This allowed us to see monthly what we needed to charge our clients. At the beginning of August this stopped working and I reported the issue end of August/early September. It is now almost mid-October and we still haven't had an update or had the issue fixed. If you are considering migrating, don't bother.
Response from ClickUpOct 11, 2022
Hey, Tom! We truly appreciate the time that you are taking to share details about your experience: the good, the bad, and the ugly! We can take it, we promise! We know it's frustrating when anything falls short of expectations. We want ClickUp to be your go-to productivity platform, so when we miss the mark, we want to make it right. That's why we have a continued focus on hiring top-tier talent to expand our engineering teams so we can consistently deliver the delightful experiences you demand. Innovation is also paramount, and we strive to deliver weekly releases that deliver game-changing features to boost your productivity. We value your feedback and want you to know we're listening. It's a long road ahead as we work to make the world more productive. We would love another opportunity to assist you with issues that you're having with tracking your time within ClickUp! Please feel free to reach out to us via chat or email at [email protected] to discuss the available resources. Thank you for choosing ClickUp so we can be a part of this journey together!