ClickUpReviews of clickup.com

3.9702 reviews
Internet & Software
215 Lowell Avenue, Palo Alto, California

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ClickUp

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About ClickUp

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.

ClickUp (clickup.com) has 702 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: clickup.com
Website: clickup.com
Category: Internet & Software
Location: Palo Alto, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 17% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Feb 28, 2023

After 2+ years, not finding it useful

We're a small business in design and honestly usually turn to other methods for project management. When we do log in to Clickup, it's to 'tidy up' and try to push ourselves to use it. One thing I will say is they send so many emails for seminars and other things, but they cannot send a courtesy renewal email a few days before, like many companies do. I forgot this was renewing (I guess that's on me..) but when going to billing, the only option to cancel I see is to 'downgrade' to free.. as of NEXT billing cycle (meaning next year). If I go ahead with the downgrade, it is effective today, so I lose paid features.. without a pro-rated refund. Learned my lesson by not paying attention.. so I will set a manual reminder to cancel/downgrade next year before the renewal date and be done with it.

Response from ClickUpFeb 28, 2023

Hey, there! We truly appreciate the time that you are taking to share details about your experience: the good, the bad, and the ugly! We can take it, we promise! We know it's frustrating when anything falls short of expectations. We want ClickUp to be your go-to productivity platform, so when we miss the mark, we want to make it right. That's why we have a continued focus on hiring top-tier talent to expand our engineering teams so we can consistently deliver the delightful experiences you demand. Innovation is also paramount, and we strive to deliver weekly releases that deliver game-changing features to boost your productivity. We value your feedback and want you to know we're listening. It's a long road ahead as we work to make the world more productive. Although we hate to see you go, we would love another opportunity to assist you with downgrading your account. Please feel free to reach out to us via chat or email at [email protected] to discuss the available resources. Thank you for giving ClickUp a try so we can be a part of this journey together!

About ClickUp

ClickUp (clickup.com) has 702 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.

Also known as: clickup.com
Website: clickup.com
Category: Internet & Software
Location: Palo Alto, California
Listed on Five Star Index: 2026

ClickUp reviews

702 approved reviews, newest moderated first

Lindsay L.
Feb 28, 2023
ClickUp has been a great tool to keep…
ClickUp has been a great tool to keep our team aligned on tasks, on time, and deliver high quality results to our clients. We use ClickUp everyday, for everything! It's a crucial piece of our workflow.
Response from ClickUpFeb 28, 2023
Hey, Lindsay! We really appreciate you taking the time to leave such a thoughtful review! We're so happy to hear that you're enjoying a productivity boost with ClickUp! Don't hesitate to reach out if you need anything at all! Have an amazing and productive day!
FL
Feb 28, 2023
After 2+ years, not finding it useful
We're a small business in design and honestly usually turn to other methods for project management. When we do log in to Clickup, it's to 'tidy up' and try to push ourselves to use it. One thing I will say is they send so many emails for seminars and other things, but they cannot send a courtesy renewal email a few days before, like many companies do. I forgot this was renewing (I guess that's on me..) but when going to billing, the only option to cancel I see is to 'downgrade' to free.. as of NEXT billing cycle (meaning next year). If I go ahead with the downgrade, it is effective today, so I lose paid features.. without a pro-rated refund. Learned my lesson by not paying attention.. so I will set a manual reminder to cancel/downgrade next year before the renewal date and be done with it.
Response from ClickUpFeb 28, 2023
Hey, there! We truly appreciate the time that you are taking to share details about your experience: the good, the bad, and the ugly! We can take it, we promise! We know it's frustrating when anything falls short of expectations. We want ClickUp to be your go-to productivity platform, so when we miss the mark, we want to make it right. That's why we have a continued focus on hiring top-tier talent to expand our engineering teams so we can consistently deliver the delightful experiences you demand. Innovation is also paramount, and we strive to deliver weekly releases that deliver game-changing features to boost your productivity. We value your feedback and want you to know we're listening. It's a long road ahead as we work to make the world more productive. Although we hate to see you go, we would love another opportunity to assist you with downgrading your account. Please feel free to reach out to us via chat or email at [email protected] to discuss the available resources. Thank you for giving ClickUp a try so we can be a part of this journey together!
AE
Feb 23, 2023
A game changer for our team
A game changer for our team. Great for graphic designers, event managers, content creators, supervisors, educators, sales, and project managers.
Response from ClickUpFeb 28, 2023
Hey, AE! We really appreciate you taking the time to leave such a thoughtful review! We're so happy to hear that you're enjoying a productivity boost with ClickUp! Don't hesitate to reach out if you need anything at all! Have an amazing and productive day!
Tricia W.
Feb 10, 2023
Task management at a whole new level.
ClickUp has taken task management at my organization to a whole new level. The ability to assign multiple people to a task has been instrumental in getting our customer success team organized for effective account management.
Response from ClickUpFeb 13, 2023
Hey, Tricia! We really appreciate you taking the time to leave such a thoughtful review! We're so happy to hear that you're enjoying a productivity boost with ClickUp! Don't hesitate to reach out if you need anything at all! Have an amazing and productive day!
Jan E.
Feb 10, 2023
ClickUp is a great tool!
ClickUp is a great tool! The Tool itself is still in development so you will get some new features every now and then, the Company hears a lot of the feedback from its customers & users, so feature request are really looked at.
Response from ClickUpFeb 13, 2023
Hey, Jan! We really appreciate you taking the time to leave such a thoughtful review! We're so happy to hear that you're enjoying a productivity boost with ClickUp! Don't hesitate to reach out if you need anything at all! Have an amazing and productive day!
Martha
Feb 9, 2023
Can be confusing
After the updates UI has also been improved to a good extent. And the best part it provides extensions to browser as well. The lack of a pomodore to control the time you focus on a activity is really something that I miss the most. Replying via email sometimes not working so i need to use discord for communication Because there are so many options, it makes it intimidating to use and can be confusing at times because you don't know where to start
Response from ClickUpFeb 13, 2023
Hey, Martha! We really appreciate you taking the time to leave such an amazing review! We're happy to hear that you are enjoying the many features of ClickUp! If you find that you are still overwhelmed by our features, we recommend reviewing your ClickApps. ClickApps are tools that can be turned on or off to enhance your experience in the ClickUp platform! We also have quite a few options to help you get more familiar with ClickUp if you still need assistance! ClickUp University is the best way to learn ClickUp fundamentals. It is free, on-demand, and your team can access it 24/7! You can learn more about ClickUp University and sign up here: https://university.clickup.com/! Please feel free to reach out to us via chat or email at [email protected] to discuss the available resources. Have an amazing and productive day!
movie C.
Feb 8, 2023
best service for task
best service for task
Response from ClickUpFeb 13, 2023
Hey, there! We really appreciate you taking the time to leave such a thoughtful review! We're so happy to hear that you're enjoying a productivity boost with ClickUp! Don't hesitate to reach out if you need anything at all! Have an amazing and productive day!
Mahmoud E.
Feb 3, 2023
Clickup is everything in one place
Clickup is just great, In a software company it solves a very critical problem we had, Now we have everything connected in one place, It enabled managers to have bird eye view on what is going on on the company departments, Also for engineers to help manage their sprints and work. Strongest features in clickup 1. Automation 2. excellent customization 3. Relations and multiple views
Response from ClickUpFeb 8, 2023
Hey, Mahomoud! We really appreciate you taking the time to leave such a thoughtful review! We're so happy to hear that you're enjoying a productivity boost with ClickUp! Don't hesitate to reach out if you need anything at all! Have an amazing and productive day!

ClickUpReviews of clickup.com

About ClickUp

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ClickUpReviews of clickup.com

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ClickUp has been a great tool to keep…

After 2+ years, not finding it useful

A game changer for our team

Task management at a whole new level.

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Clickup is everything in one place

About ClickUp

About these reviews

More in Internet & Software, California

Ionblade

First® | #1 Rated Prenup Platform

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ClickUp reviews

ClickUp has been a great tool to keep…

After 2+ years, not finding it useful

A game changer for our team

Task management at a whole new level.

ClickUp is a great tool!

Can be confusing

best service for task

Clickup is everything in one place