Emerson
Charged after cancellation
I cancelled my subscription, but they charged me again anyway.

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.
ClickUp (clickup.com) has 702 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Claim this listingInternet & Software · El Monte, California
Excellent

Internet & Software · Los Angeles, California
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Internet & Software · San Francisco, California
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Internet & Software · San Francisco, California
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702 approved reviews, newest moderated first
Emerson
I cancelled my subscription, but they charged me again anyway.
Lennart H.
Ansich finde ich es ziemlich gut, es kann aber am Anfang etwas überwältigend sein. Im Vergleich zu Asana oder ähnlichem aber Top
Customer
Although this is a fairly powerful and flexible app on the surface, it lacks some basic functionality . Also, ClickUp is aptly named because you will be clicking all day to do even the most simple thing. There is also no support. Even with a high level subscription, you can’t talk to a person ever, unless you further subscribe to a year of help or a 7k help option, or use external “specialists” . Furthermore, the features and limits in the service description for each level are intentionally obscured. For example it says that downloads of CSV files are included in one level but then you reach a limit of how many you can download. By this time, you have already sunk a ton of time into learning the set up and figuring out how to do things by VERY laborious trial and error, so all of that is wasted. All of the positive reviews you see in google are basically ads. It promises functionality it does not give
Adoiy A.
clickUp is realy low performance add it looks like ascam still need a lot off improvement, and you can find that by the abusive add every moment it pup up if the product is good enough it will sell itself
Lucas A.
We use it as our knowledge base, and even though it has bunch of useless features we are satisfied with this platform so far
Apricity C.
I was added to a ClickUp workspace as part of my job. They sent me a few emails asking if I had time for a meeting to “start my clickup journey” and, when I didn’t reply, started calling my personal number, leaving voicemails (by name as well) wanting one-on-one time with me solely because I was added as a user. To make matters worse, my phone number was only on my account for two-factor authentication. So invasive and pushy that I haven’t actually used their product once.
Mayra C.
Used ClickUp for a few months in year one—didn’t like it. Still, they charged me $99/year for three years and sent me only 8 emails total in 4 years—none of them invoices. Only in year four, when my card failed, did they contact me. When I asked for a refund, support said invoices had to be “turned on” through multiple hidden settings, and refused because of a 30-day guarantee. In 2025, I blocked the payment at my bank—only then did they refund me and put me on a “free forever” plan, something they claimed wasn’t possible before. Feels like they count on customers forgetting they’re subscribed. Watch your statements closely.
Jonas De P.
Die App ist unglaublich langsam, schlecht durchdacht und voller Bugs.