ClickUpReviews of clickup.com

Terrible Customer Service I've been a ClickUp customer for many years. I have several paid accounts and refer all my clients to ClickUp. Years ago, as a paying customer, customer service was speedy, responsive, and knowledgeable. Today, I get people who have no idea what they are talking about. I updated my email address mid-September. When I contacted customer service for help with a simple email change, I've been getting the run around for SIX WEEKS and it's still not resolved. They keep telling me the same thing over and over (that I've already done). And each time I contact them, someone new takes over and I have to start all over again. SO FRUSTRATING!

I’ve been a long-time ClickUp user and genuinely loved the platform — until recently. I purchased the AI Standard add-on ($14) because it offered the ability to automatically generate task summaries, reports, and insights. These features were a big part of my workflow. Without any direct communication or clear notice, ClickUp quietly moved to a “credit-based” system that now restricts those same features behind AI credits. My workspace suddenly stopped working as it always had, and I was told I’d need to pay extra for AI credits just to restore functionality I was already paying for. This feels like a bait and switch. I wasn’t warned, and there’s no clear breakdown of how credits are calculated or consumed. I requested (and thankfully received) a refund, but the experience left a bad taste. ClickUp is becoming unnecessarily complicated and expensive — it used to empower productivity, now it feels like it’s nickel-and-diming loyal users. I’m disappointed in the lack of transparency, and I hope the company rethinks how it handles these pricing and communication changes.

What an excellent application!!! It's so nicely made and easy to use. Once you get settled in is when you can start discovering all their crazy features with app integrations and automations. This app is so incredibly made, it somehow makes me excited to plan for my following day. Then, i'm excited during the day for me to tick off those tasks. I use it for business and personal life and it's hands down life-changing. It's even more exciting that there is so many more features for me to learn and explore. I recently discovered that I can make different tasks lists different which helps me understand the next task coming up visually without reading and that's just the tip of the iceberg. Imagine this, I was using the app and enjoyed it so much I told myself I need to write a review right now for this company and their amazing team. I will definitely be using it for future team projects as well.

Strange to write after the last update, which I can’t call successful. But I can’t critisize them, since there are no closer alternatives to replace click up functionality and inters. So comfortable, so user-friendly, compatible with the main Google service. I guess I need some time to get used to the update, like it was previous when I switched to their chats, instead my usual google chats. The best part, of course, is the eco system. Like it is with Apple, when everything can be connected and synchronized, similar things are done here. For remote work, this is exactly what is needed tbh

Clickup is that ass-hole friend that is always gauging how much of an ass hole s/he can be, and still keep you as a friend.

I have been using click up for more than 2 months now. Its definitely better than trying to use notion for task management. Few things that frustrates me or can be improved. There AI feature useful but they don't have way to enable it only for selected users. If I have 20 members i might just want to enable for few but they don't have this option which sucks. Its very slow even loading simple pages takes time , even UI can be simplified.

ClickUp has a lot of potential, but it's not great. I have constantly had issues with bugs and things not working in the CRM, which is very frustrating because I just spent an entire year going back and forth with Monday.com after they deleted boards that cost me a $10k contract with a client after the boards deleted all of her data and mine. ClickUp has, by far, the WORST customer support ever. Agents are not properly trained or equipped to handle issues. I've spent hours on chat multiple times, only for the chat to disconnect or never come back at all. It's literally disrupted my workflow and business. I HATE that just about all of these companies have bugs and bad customer service. These companies make being an entrepreneur ten times harder than it should be. They do not value your time because they are getting paid regardless.

C'est de la grosse D, ça fait 3 h que je suis dessus. Avec chatgptà côté qui est en train. De me guider Pas à pas et ça ne veut rien dire. Les statuts ne marchent pas, tout pues la D