ClickMagickReviews of clickmagick.com

Always extremely helpful and will go out of their way to fix any problems, making personal video tutorials bespoke to the issue.

A live chat agent named James closed my account after we got in an argument over installing tracking on a domain name. I lost access to all my data without any warning or opportunity to download it. I strongly advise anyone reading this to stay far away from this company. I suspect all the positive reviews are fake and i would never trust these guys with my campaign data if i was you. UPDATE I'm adding this after clickmagick replied: Yes James was incredibly incompetent and stupid which is what led to an argument. You think this gives you the right to delete all my data without warning? and it's funny you talk about me not including my name in my review when you yourself replied without including your name. are you really this stupid not to see the irony in that? post your full name in your reply and i will gladly edit my reply with my full name as well. as for your other reviews, i have looked into clickmagick for the last 24 hours and im 100% convinced all the positive reviews are fake just like the claim on your website that you have over 122,000 customers is 100% a lie. to anyone reading this, clickmagick is run by incompetent fools and before you give them your credit card make sure you do your research and look into better options i have now found like voluum and redtrack.

Thankyou ever so much for clarifying my questions, such a quick turn around. I love the way you made a video especially for me to explain what I would need to do.

Support is amazing! My favorite tracking software!

This company is very recommended for several reasons: 1. That is the first service platform that I come across that feels like there are people at the other end and I can reach out any time. 2. The support service is fast and efficient. 3. They have no problem jump in to a phone call or zoom to help 4. I truly feel that they want me to succeed with my goals 5. The site is very intuitive 6. The information they provide is reliable

I had very basic questions and the customer rep took the time to create a video to show me the answers in their tool. This is no exaggeration - they have the BEST customer support I have EVER encountered. Truly extraordinary. In addition to that, the tool is fabulous. I can't recommend enough.

On the 13th day of my free trial, I decided to cancel my account, but the system told me "oh, waitwaitwait, let's delay your cancellation for a month!" I agreed, because I thought they will send me at least a notification on my email that the time is up, please make your decision, but nothing happened, and they charged me $37 straight away. A good thing - by the request to the customer service they return money back Needless to say, all those gurus how promote this complicated website have something to get from them, commission or so... As a beginner marketer, I didn't find at all what I can do with all that features as a regular person doesn't need all of this.

ClickMagick finally refunded my money. If they only had phone support for new customers we wouldn't have to waste each other's time playing the waiting game writing endless emails back and forth spanning several hours in what could have been easily resolve in under 2 minutes on the phone. They have taken the human element out of the equation because it seems that you're nothing more than a text on the screen to them and could put you on the back burner taking forever to reply. They told me I shouldn't use their software because I was a new marketer and have not made any sales yet. Well, in order to make sales you need software to test your first campaigns (how else are you going to start). If they cared about helping beginners then they could have helped me instead of making such an arrogant remark of me being new in the industry. How incredibly arrogant they are to say such a thing. I absolutely do not recommend them. If your a beginner beware. By comparison a company like Aweber never judged me as a customer for being a beginner and they have phone support that won't charge you for talking to them. ClickMagick support had taken 5 hours to intially get back to me. Horrible response time and unprofessional of them to label me not worthy of using their software because I am new in the industry. I would never say this to a customer. Keep in mind there are better options out there.