Debbie B.
Horrible virtual appointment system
Horrible virtual appointment system! Has failed me twice now. And then the physician assistant has the guts to blame their technology problems on me stating "I'm late!" So frustrated with this place.
The Cleveland Clinic is an American academic medical center based in Cleveland, Ohio.
Cleveland Clinic (clevelandclinic.org) has 244 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Debbie B.
Horrible virtual appointment system! Has failed me twice now. And then the physician assistant has the guts to blame their technology problems on me stating "I'm late!" So frustrated with this place.
Furious
I would not select any star if that was an option. My husband's entire ER visit was a TOTAL nightmare.The physician on call was 110 years old. He did not follow up on anything, gave me the wrong medicine and discharged me without updating their system. I am now sicker than I was originally. If you need any medical attention at all, go to Jupiter.
Belker
drove 2-1/2 hours to the clinic for a consultation with a hematologist. Pre-registered and brought everything I was supposed to bring. Appointment was at 2 PM. Nurse checked me in and at 2:10 PM was ushered into an exam room. Was told the doctor would be in shortly. By 2:45...no doctor. I wrote a note explaining why I left.
AYM
I no longer get care at this atrocious facility. The things Cleveland Clinic did to me was illegal and not ethical. I could not recommend them to anyone. To get away with their illegal and unethical behavior they bear false witness against their patients with no evidence to back up any of their claims. They wrote lies about my character in my medical chart. I have been so severely traumatized by getting care at several of their facilities, including main campus. Not one but multiple doctors mistreated me with my family present to witness the abuse. As a result my family no longer see doctors. This place should be ashamed of their behavior. Their diagnostic skills are below average. Their treatment plans are a one size fits all. Sorry for your luck if it doesn't work for you. I was told before I went to the Cleveland Clinic I had to have a diagnosis prior and I was also told "I needed to pretend to be stupid." I would agree with both of those. They can't diagnose and they feel threatened by patients with above average intelligence. Cleveland Clinic doctors and staff have super fragile egos. Stay away from this place.
Gerard T.
Absolutely horrible hospital. My oncologist left and now I am without any info or test results. No future appointment or tests or even a new doctor. My daughter went 3 weeks with a stent for her kidney stone because Cleveland clinic has to RENT the lithotripsy machine. People should be put in jail. This is in Vero beach Florida. Sat for one hour with IV in arm because doc didn’t sign order for Keytruda.
Mandy D.
Called to advise that I needed a follow up mammogram due to abnormalities. Scheduled me a month and a half ago. Numerous messages to remind me through MyChart. Called last night to confirm appointment. I had made accommodations for childcare and missing work. Pull into the parking deck and get a call 16 minutes before my appointment time to advise that I no longer needed my appointment. Quite annoyed that it seemed comical to the caller. After a few bad experiences involving Cleveland Clinic: neglect, poor communication, lack of concern, etc I will be receiving my care elsewhere.
Dr. Ehab F.
Dr. Farag killed my husband due to negligence and Cleveland Clinic is standing behind him knowing what happened to my husband is due to Dr. Ehab Farag's (Anesthesiologist) negligence. I will expose this Dr. and Cleveland Clinic for their wrongdoing. They pretended to investigate through the Ombudsman's office. We were assigned a rep by the name of Alexandrea she had the worst attitude and never returned calls after several left messages. Do not trust the Ombudsman's office they are a part of Cleveland Clinic and would stand with them. Don't trust them when they say they advocate for the patient!!!!
Gerald R.
Poor care and 2 overnights were a nightmare of no sleep due to loud and uncontrolled roommate. Zero patient management. Avoid CC at all costs.