Cleveland ClinicReviews of clevelandclinic.org

I was told that I could go to a walk in clinic in strongsville ohio for a regular mammogram. I was told this on a Monday since I was informed mammograms can be preformed on Tuesdays and Thursdays I choose today 11/2/23 to walk in. I DROVE FROM Medina to strongsville to be told they don't take walk ins. Wanna tell me what happened here ? Secondly when visiting the pt center on a saturday it's happened at least three times in third floor ladies restroom no soap to wash hands with. How's that for hospital sanitation ? Lastly if our privacy is so important to you why is it that in the docs office bldg checking in for an appt on the screens is there for everyone's viewing for instance my name address dob ss# etc all right there for the person next to me to view. At least put some side frames up like at the voting polls.

I went there for a post surgery review of my bypass surgery and follow-up care and then a few months later, my Son went there to review his hip surgery recovery a few months later. In both cases it was an absolute waste of time. Before the appointments, Doctors were sent a list of our concerns along with all medical records. The doctors read none of records they were sent before our appointments, and weren’t sure why we were there when we walked into their offices. We were both subject to 15 minutes of medical blather and left. Don’t go, it’s a scam-they are making money on a reputation that they don’t deserve. If you insist on going, only go if you have had a meaningful conversation with the doctors over the phone first and they are familiar with records you have sent them and they tell you why an appointment with them would be be worthwhile. But honestly I would pick someplace else to go, but if you do go someplace else, I would still follow my preconditions. BTW; Cleveland is not a pleasant city to visit, made worse when you realized you were scammed;)

Set up a second opinion. I have heart issues, but they did not have a heart doctor give me my opinion. They said someone would contact me in two days. It's been weeks and no one's contacted me. I would advise you to get a second opinion that's closer to you and one that does what they say...

The billing department literally can't even get insurance billing addresses or policy info correct. EVERY TIME YOU CALL THEY'LL STILL HAVE THE WRONG INFO. I've had two nightmare experiences in the last 3 years, and I'm still dealing with one. One was a cobra insurance policy (out patient surgery) and the 2nd a very minor workman's comp. claim. Relentless harassment to pay what they can't bill correctly. I've had to call for nearly every single medical provider, and facility charge, INDIVIDUALLY, over the course of many months, for them to bill the correct address and the correct policy, for over a year, in each of my two cases. Tip? Pay Cle Clinic NOTHING until you've demanded (Sadly, expect you'll have to) a rep 3 way calls your insurance. Always call your insurance provider to verify what you owe and if they were even ever billed, OR IF CLEVELAND CLINIC SIMPLY BILLED YOU THE FULL AMOUNT BC THEY DIDN'T BILL THE INSURANCE PROVIDER CORRECTLY. I'm switching to Metro Health- very sharp contrast and improvement in billing. If I had not hassled it out with Cleveland Clinic's billing department and just paid what they billed me? I'd be out almost $12,000. That literally should be criminal.

The consultant international Dr Sullivan first. This man dozed off three times during our online appt! Fell asleep!! He then told me lies. He said he would coordinate appts and they could do all the tests there, and if they couldn't they could be done back home. Neurology GI rheumatology and I sent pictures had two appts with him online and I felt like I just might get help after this devastating neurological, rheumatological nightmare from the Pfizer vaccine. It was a disaster! The rheumatologist was running behind, after I nearly passed out trying to walk so far to get to the shuttle then to the wit ng room, the Dr yaseen took my mask off and sharply said you don't have sjigrens! I was so sick dizzy pain so bad all over me but she hurried to tell me to only answer her questions on the laptop she sat behind. I had given the assistant pictures but it was so rushed I couldn't separate them and she just said give them all to me she can separate them...it was like a blur, sue talked and moved my arms fingers and asked questions but I couldn't answer before another. She looked at my hands with all the red blood and white patches and said you think this is Raynaud's?! Like accusatory! I was soaking wet sweating and couldn't get my breath good and tried to say my muscles my ribs nodules veins knots behind my jaws on shins ankles hips face my face scalp hair loss etc...there wasn't time or interest! I thought this was the place to go to find out what you have! Other Drs couldn't figure out. Turns out it's just like here. Rush hush and go away w fibromyalgia! Neurology just as bad. It became clear to me he had focused in on the chronic pain and opiates I was prescribed and I was examined by his resident followed by me trying to describe what had happened. Well, he spent most of the time lecturing me about opiates! I've been a CP patient for many years, wasn't there for that. But the autonomic nervous system, pots, and all of the real symptoms and scary painful things he just brushed off. Spike to me like I was a child or not worthy of his time torrico was his name. He ordered biopsy for small fiber neuropathy but it has to be done there scheduled later. And said I needed an academic neuro hospital but his notes reflected nothing I told him! He simply filled in the blanks checked boxes and discarded me as an opiate user! I am a nurse and I've never seen healthcare so broken! The GI Dr and yaseen sent recommendations not orders back home but neuro refused and when I called was spoken down to like I was a nobody. Alot of things happened to my brain and body from that vaccine. I was and continue to hurting, and very sick. I had follow up w Sullivan after the long trip home and he just changed 180 degrees no longer kind but turning it all into opiates. Their documentation was lacking of my signs and symptoms, even with pictures! And basically like a bad dream. He wrote solely about my reluctance w opiates!!? I have a Dr and contract and that is it! How many CP patients are getting undiagnosed and just blown off in this country? Shame on you Cleveland clinic! I came there for answers! Hope to be able to hold my granddaughter again play with her again. Be like I was before the vaccine healthy! Profits over patients and bias is sadly this HC system and it's just sad. Had hope for Dr yaseen for a while with two phone calls and appreciate her recommendations but the rest was just a bad bad experience. When I asked Dr Sullivan for referrals he went into a frenzy " what's a referral? What is a referral? A consult? We don't use that..." off on some rant no eye. Contact online! Wonder if they even remember why they wanted to be Drs. Oh, and I have called ombudsmans office five six times as neuro told me to so sharply but even they don't seem to have to call people back. Maybe jacho should be next or the attorney general when I became a nurse long ago we were taught to treat patients like they were your family. You've forgotten what it means to care.

Someone flagged me as a drug addict even though the doctor admitted to my face that they have no proof of this and my tox screens are negative. I’ve been lied to repeatedly by doctors about procedures and medication side effects. My autoimmune disease which causes chronic pain is written off as “depression” and the doctors treat me like I’m hysterical and have “no reason” to be in pain while also acknowledging I have these conditions. Lastly, they keep trying to push me to pay for their “functional medicine” clinic which is a complete and utter scam but it’s making them millions of dollars so they don’t care how effective it is they are just preying on desperate people for their money. How is any of this legal?

I m tired of the answering service for cleveland clinic . I never get to talk to Drs, office when I need to, drs office doesn't call back sometimes .I try to order renewals on my chart, haven't got it ,almost 2 weeks. No phone calls I working to get it. Only have 2 pills left . Get rid of this service ,I am calling no one answering.

Recently went to ER at Bethesda... Pain in left arm and neck. Was released and told to follow up with Cardio Phys. Dr Bush Weston.. no response!! several attempts,finally a call back only because i contacted concierge svc. The nurse said that he would put a not for the Dr. in mychart and follow up to get me a CAT scan of the upper chest....nothing, no call back, cant get through only hours on hold listening to recorded messages on Cleveland clinic "World Class Care" Hogwash! I have to now find another Cardiologist before I die!!!